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Unable to mount CACHE disk | Unmountable: Unsupported or no file system

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Hello, today suddenly the cache disk stop working and after a reboot, what I found is that is not able to mount anymore, trying to get some information from terminal with the reiserfsck, the only information I have is the following:

 

root@Sarabi:~# reiserfsck --fix-fixable /dev/sdf
reiserfsck 3.6.27

Will check consistency of the filesystem on /dev/sdf
and will fix what can be fixed without --rebuild-tree
Will put log info to 'stdout'

Do you want to run this program?[N/Yes] (note need to type Yes if you do):Yes
Failed to open the device '/dev/sdf': Unknown code er3k 127

 

That error code for every command I put in the reiserfsck command. :S

 

I also made an image with ddrescue:

➜  ~ ddrescue -d -f -r3 /dev/sdf /mnt/user/media/cache.iso /mnt/user/media/cache.log
GNU ddrescue 1.27
Press Ctrl-C to interrupt
     ipos:    1024 GB, non-trimmed:        0 B,  current rate:  32202 kB/s
     opos:    1024 GB, non-scraped:        0 B,  average rate:  45266 kB/s
non-tried:        0 B,  bad-sector:        0 B,    error rate:       0 B/s
  rescued:    1024 GB,   bad areas:        0,        run time:  6h 17m  5s
pct rescued:  100.00%, read errors:        0,  remaining time:         n/a
                              time since last successful read:         n/a
Copying non-tried blocks... Pass 1 (forwards)
Finished

 

But when I try to mount it with unassigned devices, I'm getting the following error:

Nov  8 22:03:11 Sarabi unassigned.devices: Mount of '/mnt/user/isos/cache.iso' failed: 'mount: /mnt/disks/SDD_cache_image: wrong fs type, bad option, bad superblock on /dev/loop4, missing codepage or helper program, or other error.        dmesg(1) may have more information after failed mount system call.'

 

So here I am, trying to find any solution to get the information from the disk, because even it was "only" a cache disk, because of my incompetence, i have valuable information in there :S

 

Anyone have any clue to see if I can recover some information from the drive?

 

Thanks!

 

P.D. Also attaching the diagnostics.

sarabi-diagnostics-20241108-2201.zip

Solved by dangerous-introduction6523

  • Community Expert

What makes you think the cache drive is in reiserfs format?   Your diagnostics suggest it is in btrfs format.   It also look as if the drive is offline so you should carefully check its connection.

  • Author

Thanks itimipi, honestly, don't know, but for some reason I assume it :(.

 

Thanks for the confirmation, I will also check the connections, but I suppose that for sure I will have to fix something, because the unit is not mounted even when I was able to copy it properly to the image, and also I'm not able to mount the image, so this make sense right?

 

Any clue to fix the image to be able to mount it?

 

Thanks

  • Community Expert

There are issues with the cache device, replace cables and post new diags after array start.

  • Author

Here are the new logs, connected with the cables of another drive that has no trouble, I think the disk is KO, but I only have I/O errors on the moment of the mount.

 

If i made a check without trying to mount it first, i have this:

root@Sarabi:~# btrfs check /dev/sdf1
Opening filesystem to check...
Checking filesystem on /dev/sdf1
UUID: ecaedc1c-93fd-4f53-8737-1814ef55b09f
[1/7] checking root items
[2/7] checking extents
[3/7] checking free space tree
[4/7] checking fs roots
[5/7] checking only csums items (without verifying data)
[6/7] checking root refs
[7/7] checking quota groups skipped (not enabled on this FS)
found 220951613440 bytes used, no error found
total csum bytes: 158324820
total tree bytes: 2431582208
total fs tree bytes: 2107228160
total extent tree bytes: 125960192
btree space waste bytes: 560970659
file data blocks allocated: 345290952704
 referenced 216247365632

 

Attached diagnostics and the specific disk logs.

 

If i try to mount the image that i made of the disk, i keep having the error:

Nov  9 10:54:18 Sarabi unassigned.devices: Mount of '/mnt/user/isos/cache1.iso' failed: 'mount: /mnt/disks/SSD_cache_image_1: can't read superblock on /dev/loop4.        dmesg(1) may have more information after failed mount system call.'

 

sarabi-diagnostics-20241109-1049.zip disk.information.log

  • Community Expert
1 hour ago, dangerous-introduction6523 said:

I think the disk is KO

Looks like it, see if you can get a SMART report before mounting it, because it's not in the diags.

 

You can also try to clone it with ddrescue.

  • Author

Here is the smart information: 

root@Sarabi:~# smartctl -a /dev/sdi
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.1.79-Unraid] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     Patriot P210 1024GB
Serial Number:    P210ADCB2305240506
LU WWN Device Id: 5 000000 000002b6f
Firmware Version: H220916a
User Capacity:    1,024,209,543,168 bytes [1.02 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
TRIM Command:     Available, deterministic, zeroed
Device is:        Not in smartctl database 7.3/5601
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sat Nov  9 14:58:26 2024 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever
					been run.
Total time to complete Offline
data collection: 		(   33) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  85) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x0031)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 20
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0013   100   100   050    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       8680
 12 Power_Cycle_Count       0x0012   100   100   000    Old_age   Always       -       24
164 Unknown_Attribute       0x0012   200   200   000    Old_age   Always       -       90218168619
165 Unknown_Attribute       0x0032   200   200   000    Old_age   Always       -       364
166 Unknown_Attribute       0x0032   200   200   000    Old_age   Always       -       21
167 Unknown_Attribute       0x0032   200   200   000    Old_age   Always       -       299
168 Unknown_Attribute       0x0012   100   100   000    Old_age   Always       -       0
169 Unknown_Attribute       0x0013   100   100   010    Pre-fail  Always       -       196614
170 Unknown_Attribute       0x0022   100   100   000    Old_age   Always       -       3
171 Unknown_Attribute       0x0032   000   000   000    Old_age   Always       -       0
172 Unknown_Attribute       0x0032   000   000   000    Old_age   Always       -       0
174 Unknown_Attribute       0x0022   100   100   000    Old_age   Always       -       0
175 Program_Fail_Count_Chip 0x0022   100   100   010    Old_age   Always       -       0
180 Unused_Rsvd_Blk_Cnt_Tot 0x0033   100   100   000    Pre-fail  Always       -       231
187 Reported_Uncorrect      0x0032   100   000   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0012   100   100   000    Old_age   Always       -       18
194 Temperature_Celsius     0x0022   029   029   000    Old_age   Always       -       29 (Min/Max 28/54)
199 UDMA_CRC_Error_Count    0x0012   100   100   000    Old_age   Always       -       0
209 Unknown_SSD_Attribute   0x0032   200   200   000    Old_age   Always       -       1
210 Unknown_Attribute       0x0032   200   200   000    Old_age   Always       -       9848
211 Unknown_Attribute       0x0032   200   200   000    Old_age   Always       -       6684
231 Unknown_SSD_Attribute   0x0023   071   071   005    Pre-fail  Always       -       29
241 Total_LBAs_Written      0x0032   100   100   000    Old_age   Always       -       16802
242 Total_LBAs_Read         0x0032   100   100   000    Old_age   Always       -       26460
243 Unknown_Attribute       0x0032   050   050   000    Old_age   Always       -       0
245 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       327685

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The above only provides legacy SMART information - try 'smartctl -x' for more

 

I do the clone with ddrescue but If i try to mount the image that i made of the disk, i keep having the error:

 

Nov  9 15:00:25 Sarabi unassigned.devices: Mount of '/mnt/user/isos/cache1.iso' failed: 'mount: /mnt/disks/SSD_cache_image_1: can't read superblock on /dev/loop4.        dmesg(1) may have more information after failed mount system call.'

 

Any clue on how can I fix this?

  • Author
  • Solution

Wow! with unassigned devices it wasn't working but with at simply mount -o loop cache1.iso ./cachemount/ i was able to mount the image and i'm copying the data right now!!!

 

  🎉

 

Will do more tests with the drive, because apparently it has no errors, and also next time configure properly the cache disk! One to learn the hard way :S

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