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No network connectivity on 6.12.14

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I used the upgrade process to go from 6.12.13 to 6.12.14 today and during the pre-reboot sequence everything was green and I only restarted when told to. Once I got into 6.12.14 I had no network connectivity, ifconfig showed the interface with an IP and being up but I couldn't ping the gateway or anything else on the network. I disconnected the network cable and tried another port on the switched and noticed some weird behaviour, the gateway would ping but the ms started around 1200 and went well over 90k, with drops in between. I moved it back to the orginal port and got the same behaviour. I noticed on the console that I was getting a message on about the NIC: eth0: NETDEV WATCHDOG: CPU: 11: transmit queue 0 timed out 6560ms. So the issue feels like maybe driver? I have a Realtek 8111H NIC and was using jinlife driver.

 

I have since downgraded to 6.12.13 to get back online but any suggestions what might have been happening would be greatly appredciated

ragon-diagnostics-20241129-1226.zip

Solved by JorgeB

  • Community Expert
  • Solution

I would recommend retesting with the stock driver, to see if it works better with 6.12.14

  • Author

Is uninstalling the app the best way to do that, or is there another way I can ensure I'm using the stock driver?

  • Community Expert

Just uninstalling the drive should do it, you can do it before upgrading, reboot first, then upgrade.

  • Author

Looks like that was the cause! Thank you. Should I post somewhere to let jinlife know it looks like there might be issues with the driver? One other weird thing that's happening is whenever I go to a page in unraid, all of the help context options are expanded, I've tried clearing my cache and website settings but it's still happening. Any other ideas what might stop it? Even if I close them and navigate back they reopen

  • Community Expert
14 minutes ago, BurningSky said:

One other weird thing that's happening is whenever I go to a page in unraid, all of the help context options are expanded, I've tried clearing my cache and website settings but it's still happening. Any other ideas what might stop it? Even if I close them and navigate back they reopen

Have you tried clicking on the '?' icon at the top right of the GUI?  That is a toggle to turn the built-in help on or off at the page level.

  • Community Expert
1 hour ago, BurningSky said:

Should I post somewhere to let jinlife know it looks like there might be issues with the driver?

You can post in the driver support thread:

 

 

  • Author
1 hour ago, itimpi said:

Have you tried clicking on the '?' icon at the top right of the GUI?  That is a toggle to turn the built-in help on or off at the page level.

Looks like that might have helped! Thanks!

 

46 minutes ago, JorgeB said:

You can post in the driver support thread:

 

 

Posted in there, thanks for your help

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