January 21, 20251 yr I cannot for the life of me get my router, a tplink deco, to recognize unraid for the life of me. Confirmed DCHP is on. Tried setting static ip. Lots of static ips Tried different ports (2 2.5gb ports) Tried different cables Bought a usb Ethernet, thinking it was the 2.5 gb ports, no dice. All the above ports show network LEDs as on and active. When I put an Ethernet in the lan management port, deco recognizes it instantly. Can't do anything with it. Edited config to make sure it was IFNAME=eth(whatever one I was using) All ports enabled in bios What am I doing wrong? I keep getting ips on the 169 range which I can't access. Deco doesn't even see a wired device on the network. I can confirm subnet is 255.255.252.0 in my deco settings. it should be anything fancy of a network, its fios ethernet plugged right into the DECO.in my deco router settings IPTV/VLAN is set to disabled, lan IP is the one im using for gateway, and subnet confirmed 255.255.252.0 I have multiple diagnostic files to share, I just can't figure out what im doing wrong. unraid_logs_filtered_new.zip unraid_logs_filtered.zip tower-diagnostics-20250121-2014.zip
January 21, 20251 yr Community Expert Normal up the network side and connect one cable to any port not management. Delete the network.cfg under config and restart. Post a diagnostics after.
January 21, 20251 yr Author 4 minutes ago, Veah said: Normal up the network side and connect one cable to any port not management. Delete the network.cfg under config and restart. Post a diagnostics after. Do you mean just make sure only the unraid server and wan are used in the router? Just making sure. Right now the old media pc is also in the router. otherwise that’s one of the diagnostics I posted. Just standard unraid on the usb using the usb tool, boot to unraid, using what I’m at least fairly confident is eth0 on the MB just want to make sure I provide the most helpful diagnostic
January 21, 20251 yr Community Expert I mean to hook it up to your network as you intend to use it. Unplug router for a minute and plug it back in while you are at it. Edit:. Goal is to start fresh as far as networking is concerned. Edited January 21, 20251 yr by Veah
January 21, 20251 yr Author 16 minutes ago, Veah said: I mean to hook it up to your network as you intend to use it. Unplug router for a minute and plug it back in while you are at it. Edit:. Goal is to start fresh as far as networking is concerned. done, two fresh pairs of diagnosticstower-diagnostics-20250121-2109.ziptower-diagnostics-20250121-2103.zip
January 21, 20251 yr Community Expert It looks like the system is probing for a DHCP address but not receiving one. This smacks of network problem. Login to your router and verify the DHCP server is on. Also check that link lights are on and go out when you unplug one end.
January 21, 20251 yr Author Just now, Veah said: It looks like the system is probing for a DHCP address but not receiving one. This smacks of network problem. Login to your router and verify the DHCP server is on. Also check that link lights are on and go out when you unplug one end. Confirmed on both. That’s what’s driving me nuts. Connecting with a static ip OR dhcp isn’t working. Static diagnostics are in my first post. Network config here. Lights on for the server.
January 21, 20251 yr Community Expert Yes confusing. Eth2 shows linked at 1000Mbps Eth1 shows no link Eth0 shows confusion: Link detected: yes Speed: Unknown! Duplex: Half Auto-negotiation: off I'm not sure what to make of that. Do you have more than one cable plugged in? If so, Eth0's may be bad or not seated well.
January 21, 20251 yr Author 1 minute ago, Veah said: Yes confusing. Eth2 shows linked at 1000Mbps Eth1 shows no link Eth0 shows confusion: Link detected: yes Speed: Unknown! Duplex: Half Auto-negotiation: off I'm not sure what to make of that. Do you have more than one cable plugged in? If so, Eth0's may be bad or not seated well. I’ve tried a few cables, but I have to admit they seem like cheapo Ethernet? Like some Amazon basics stuff. I’m going out to get a few decisive cat6s now to try. Just now, Veah said: In fact, just port down eth0 and see what happens. Can you help me understand what that means? Sorry. my MB has 2 2.5 gb slots, one management. Some of those diagnostics might show another because I tried buying a usb Ethernet to see if that fixes it. Currently we’re in the first 2.5 gb port I’m assuming is eth0 from what I can tell. little new at this but trying. Really appreciate your help!!!!
January 21, 20251 yr Community Expert No problem. Under network settings you should see your eth0 eth1 and eth2 ports. Near each, there is a button that says port down. Basically turns it off. We want to do that. Ignore the odd one.
January 21, 20251 yr Author 7 minutes ago, Veah said: No problem. Under network settings you should see your eth0 eth1 and eth2 ports. Near each, there is a button that says port down. Basically turns it off. We want to do that. Ignore the odd one. Ah I’ve been doing this all outside the os gui. That’s this in terminal right? ifconfig eth0 down then reboot and try again? Or just see what happens and send diaogs? I can get into the gui if I need to I just literally haven’t made it past the networking so haven’t had to. Edited January 21, 20251 yr by sheriffofpaddys
January 21, 20251 yr Community Expert That should do it. Admittedly I rely on the webgui for this sort of thing myself. Should not need a reboot. Is there a cable also connectd to the usb nic?
January 21, 20251 yr Community Expert Looking close at the dhcp image above... I see start IP 192.168.68.5 and end IP 192.168.71.250 That 3rd octet don't match. Yep, I see it now. NM that part. Edited January 21, 20251 yr by Veah
January 22, 20251 yr Community Expert Solution Try this: https://forums.unraid.net/bug-reports/stable-releases/61214-no-network-after-updating-eth0-assigned-to-virtual-usb-nic-cdc-ethernet-device-with-169-ip-instead-of-mellanox-10gbe-nic-r3407/#findComment-31251
January 22, 20251 yr Author 14 hours ago, sheriffofpaddys said: Ah I’ve been doing this all outside the os gui. That’s this in terminal right? ifconfig eth0 down then reboot and try again? Or just see what happens and send diaogs? I can get into the gui if I need to I just literally haven’t made it past the networking so haven’t had to. Okay! New CAT6 ethernet cables, trying to port everything down and up. I did eth0 down first, then back up, then all others but eth0. diagnostics attached tower-diagnostics-20250122-1213.zip
January 22, 20251 yr Author 5 hours ago, JorgeB said: Try this: https://forums.unraid.net/bug-reports/stable-releases/61214-no-network-after-updating-eth0-assigned-to-virtual-usb-nic-cdc-ethernet-device-with-169-ip-instead-of-mellanox-10gbe-nic-r3407/#findComment-31251 THIS DID IT!!!! I CAN FINALLY UNRAID
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