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Missing Disks After Updating OS (6.12.10 -> 7.0.0) [SOLVED]

Featured Replies

Hi Everyone,

 

After attempting the upgrade from 6.12.10 -> 7.0.0, all the hard disks in my array went missing.  I'm sorry, I didn't grab a screen shot of my personal config, but it looked just like this:

image.png.20ce457e1beda807c79ac5161a7d4b6c.png

I attempted to set a new config, but the only device that was found was my cache drive (which is plugged directly into the MB).  image.png.b4ce247c49b832d3a5a2911f22aea236.png

Based on the cache being available, I'm guessing my SAS card might have something to do with it.  I thought I'd downloaded the diagnostics while in 7.0.0, but it seems not to have saved - so sorry about that!  I've already rolled back to 6.12.10 and things are working just fine again, but I'd be glad to try again, if you want the diagnostics.  

Also, this happened before when trying to upgrade from 6.12.10 -> 6.12.13, but I just dismissed it as a fluke and figured it would be worked out before another update.  

 

Anyone else have this issue or happen to know what's up?

Thanks very much!

Edited by bonustreats

Solved by JorgeB

  • Community Expert

Save the diags from v6.12, then update and post new ones from v7.0

  • Author

Will do!  Might be a little bit - I installed a new drive and and it's currently rebuilding.  Apologies for the delay

 

  • Community Expert

HBA is failing to initialize:

 

Feb  8 06:34:08 Radagast kernel: mpt2sas_cm0: unable to map adapter memory! or resource not found
Feb  8 06:34:08 Radagast kernel: mpt2sas_cm0: failure at drivers/scsi/mpt3sas/mpt3sas_scsih.c:12347/_scsih_probe()!

 

Look for a BIOS update and/or try using a different PCIe slot.

  • Author

Thanks very much for the info!  I definitely see some BIOS updates, but I'll try swap PCIe slots the next chance I get.  Will probably be later this week!

  • 1 year later...
  • Author

Well, I finally had some time to try to diagnose this issue (a year later!). I've upgraded the BIOS to the latest version to see if that would help things. It seems like it hasn't made a difference.

Attached are maps of my MOBO with the config pre- and post-upgrade beyond 6.12.10. On 6.12.10, everything worked well with these devices in these slots: 3060 (x16), Quadro 4000 (x4), and SAS (x2). However, after the OS upgrade the SAS card will ONLY work in the x16 slot. Rearranging things made space a little tight (the 3060 is RIGHT up against the Quadro 4000 (please see attached image), and I lost the front USB ports as the 4000 can't fit with the cable in place), which is the only thing making me a bit nervous.

Diagnostics are attached (if desired) radagast-diagnostics-20260221-1155.zip

My questions are:
1. What changed with UNRAID after 6.12.10 to force this? Is it something that I can change or is this the only path forward with all these parameters? Certainly willing to live with this, if needed, but ->

  1. The amount of space between the 3060 and 4000 seems WAY too close to me - is this potentially dangerous?


    CONFIG_UNRAID_6_12_10.pngCONFIG_UNRAID_post_6_12_10.pngUNRAID_CONFIG_Result.png

    Thanks very much for your time!

    Jeff

  • 3 months later...
  • Author

Again, apologies for the delay, but I got a chance to try that fix and wonder of wonders, it worked!

One thing of note, in case anyone runs into the same issue: the command

append pci=realloc=off initrd=/bzroot

apparently needs to be under the "label Unraid OS" header for it to work. At first, I put it at the end of the file and that did not fix the problem

image.png

@JorgeB - you're the man, thanks so much for the help!

  • bonustreats changed the title to Missing Disks After Updating OS (6.12.10 -> 7.0.0) [SOLVED]
  • Community Expert
35 minutes ago, bonustreats said:

One thing of note, in case anyone runs into the same issue: the command

append pci=realloc=off initrd=/bzroot

apparently needs to be under the "label Unraid OS" header for it to work. At first, I put it at the end of the file and that did not fix the problem

There are several boot option sections. It needs to every one that you intend to use

  • Author
On 6/12/2026 at 2:50 PM, itimpi said:

There are several boot option sections. It needs to every one that you intend to use

Ah, gotcha - I added the line to each of the boot options. Thanks very much!

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