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Some unRAID dockers start, but won't launch

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Some of my dockers won't launch in browser. I saw there was an update from 7.0 to 7.01 and did it and it didn;t change anything. Everything has worked good and have had uptime of over a month. Got a notice that there were 4 disks with errors, but dashboard only shows 1 Smart error and that his been there for a long while I just never cleared the alert. It's weird b/c Sonarr, Lidarr and Sabnzbd are all launching in web browser, but Radarr, Tautulli and Plex do not. All the files seem to be there. I am not very experienced yet

 

Not sure what to do. Any suggestions would be appreciated.

Edited by wdpaynter
misterminology

Solved by trurl

  • Author
2 minutes ago, trurl said:

Attach Diagnostics to your NEXT post in this thread.

Thank you for reply. I stopped the array to restart it after posting this and now one of my disks is missing so it won;t restart in order to send diagnostics

  • Community Expert

Do you mean it isn't booted up now? It isn't necessary to have the array started to get diagnostics.

  • Author
Just now, trurl said:

Do you mean it isn't booted up now? It isn't necessary to have the array started to get diagnostics.

sorry, I'm dense

  • Author

I tried changing to a new config to at least get Plex up and running, but now a new different disc shows unmountable. Not sure what is going on

  • Community Expert
Just now, wdpaynter said:

new config

That was almost certainly a bad thing to do. I suggest you wait for further instructions.

  • Author
Just now, trurl said:

That was almost certainly a bad thing to do. I suggest you wait for further instructions.

got it, sorry.

  • Community Expert

Do you have a parity disk?

  • Author
Just now, trurl said:

Do you have a parity disk?

I do not. I've made several attempts in the past to no avail

  • Community Expert
Just now, wdpaynter said:

I do not. I've made several attempts in the past to no avail

Building parity should be easy if your hardware is working well.

 

But I can see that it isn't, since it is having problems reading many disks. And you do have a lot of disks. At least 2 of your disks have filesystem corruption, including disk5, which is why it is unmountable.

 

We can't really fix anything until you get your hardware working well. You really should have asked for help before now to get things working well enough so you can have parity.

 

Do you have a backplane?

  • Author

I’m not sure what the back plane is. Do you mean like on a 4U rack server? I have a define 7XL tower with all my drives in it.

Edited by wdpaynter

  • Community Expert

So separate SATA and power cables for each disk.

 

Check all connections, all disks, both ends, SATA and power. Each plug must sit firmly and squarely on the connector with no tension in the cable. Don't bundle data cables to make things "neat".

 

How are these disks powered? Any splitters? Ideally no more than 4 disks per PSU cable.

  • Author

I have pci cards with connectors that break out to 4 sata data cables each. I have a couple power splitters that are 1x4 I beleive.

 

Everything works fine for a couple of months and then I get these issues. I don;t even reboot or touch the server. Just confused as how it works and then all of a sudden my cables are an issue (sorry still new to this). I think I was forced to use some splitters because my PSU doesn;t have all that many power cables. And I don;t have any splitters on splitters

 

I can tinker with all the power cables tomorrow morning and reply back.

 

Thanks for your help

Edited by wdpaynter

  • Community Expert
2 minutes ago, wdpaynter said:

Everything works fine for a couple of months

But you weren't able to build parity? That doesn't seem fine. Without parity, you are basically just working with individual disks, maybe only one at a time, possibly others aren't even spun up. Building parity requires all array disks to be accessed simultaneously.

  • Author
1 minute ago, trurl said:

But you weren't able to build parity? That doesn't seem fine. Without parity, you are basically just working with individual disks, maybe only one at a time, possibly others aren't even spun up. Building parity requires all array disks to be accessed simultaneously.

I guess it seems fine. I do have an array, just no parity. by fine, I guess I mean unRAID doesn’t report any disk errors and then all of a sudden I get them after months and I don’t physically touch the server or change anything on OS. I will open it up in the morning and follow your instruction. thank you!!

  • Author

I shut down my server and reseated all of the SATA power cables and started it back up. Everything seems normal and it is reporting 0 disk errors. Reattaching Diagnostics

 

I have a Thermaltake Toughpower GX2 600W that seems to have (6) Sata power cables (3 and 3). I have 18 drives right now I have those (6) SATA power cables set up like this:

     (1) SATA power (from PSU) going to a 1x5 daisy chain splitter (if that is what they are called). 

     (1) going to another 1x5, 

     (1) going to a 1x5 (but with only 4 SATAs being used),

     (1) going to 1x2 splitter

     (1) going to 1x2 splitter

     (1) going to case power

 

     (1) of my HDD is not part of the array and was intended to be a parity drive later (I actually wanted 2 parity drives, but used one prior to getting it setup correctly). It is an unassigned drive at the moment. Should I unplug it from power to help temporarily?

 

Is there a better configuration? Length/distance dictates some of the above reasoning. I know these 1x5 splitters are not recommended. I've thought about getting a PSU that has (8) SATA power cables and/or consolidating some of my drives (ex. buying one or two 18TB drives and moving (2) 8TB drive's data to them each)

 

Do you have any recommendations? Do you think power may be the culprit to my reoccurring issues? I'm still having trouble understanding how I'll go a couple months without issue and then it will start.

 

Thank you for your help

media-server-diagnostics-20250321-0737.zip

Edited by wdpaynter

  • Author

Another issue I am now having is that my Plex docker launches, but all my content is unavailable. All my other dockers seem to be working. I restored a Plex DB backup, but nothing changed. Perhaps my docker got screwed up. Not experienced enough to identify that issue. Any suggestions are appreciated. I can start a new topic for it too. Thx

 

When I first launched it, it acted as if I was setting up a whole new server again taking me through a few screens. Those were populated with my orginal server name and libraries. Maybe that is the cause

 

EDIT: it seems that I created duplicates of my libraries and had to unpin the existing and pin the correct versions. Plex issue appears solved. Still asking for power recommendations/advice

Edited by wdpaynter
SOLUTION to Plex issue

  • Community Expert

Is the power splitting from a SATA power plug, or from a MOLEX plug? MOLEX is much better in many ways.

  • Author
1 hour ago, trurl said:

Is the power splitting from a SATA power plug, or from a MOLEX plug? MOLEX is much better in many ways.

They are SATA. I thought I was advised and/or read NOT to use Molex. Can;t remember if it was performance, fire hazard or something else. Is this bad information?  Should I/can I use a combination of molex and SATA to even out the power load and use all 1x2 or 1x3 splitters as opposed to the 1x5? That way I don't have to replace PSU? Do you have any recommendations on molex to SATA splitters?

 

I'm not sure I have many molex because I shoved all the unused cables underneath and they are difficult to see. I will look at my models specs online and/or shutdown server to check.

 

EDIT: specs say I have (3) molex/peripheral. So add the (6) SATA. I need (1) SATA to power the case. So any suggestions on how to reconfigure my power? Thx!!

Edited by wdpaynter
additional info

  • Community Expert
  • Solution

Anything can be bad if it is bad. But good Molex is better than good SATA splitters because it is a tighter connection, can carry more current, and can even avoid the "3.3V" problem because it has none.

 

 

 

  • Author

Thank you!! Do you think it is OK to use all (4) of the SATA ports on (3) of these from PSU?

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