May 5, 20251 yr Hi, I’m trying to upgrade one of the disks in my Unraid array. Here’s what I’ve been doing and encountering: I stop all VMs and then stop Docker before attempting to stop the array. However, when I click Stop Array, the Web UI becomes unresponsive, and SSH drops completely. Console access via HDMI still works; I can log in locally and restart services like NGINX, but this does not restore the Web UI or SSH. Attempting a reboot from the console results in a kernel panic. The only way to recover is a hard reboot. Additionally, I’m also seeing a separate issue where Docker containers and plugins show up as “not available” or missing in the UI. I’ve attached diagnostics for review. Many thanks in advance for any help or guidance! tower-diagnostics-20250505-1534.zip
May 5, 20251 yr Community Expert 1 hour ago, louij2 said: However, when I click Stop Array, the Web UI becomes unresponsive, and SSH drops completely. Does this happen every time you stop the array?
May 5, 20251 yr Author 5 hours ago, JorgeB said: Does this happen every time you stop the array? Yes, rebooted a few times. If I boot in safe mode then the Array is stopped at boot but if I start it the system crashes again. Edited May 5, 20251 yr by louij2
May 5, 20251 yr Author Booted again this time and got this kernel panic. Edited May 5, 20251 yr by louij2
May 6, 20251 yr Community Expert Disable docker and VM services, reboot start array, stop array, does it stop normally now?
May 6, 20251 yr Author 12 hours ago, JorgeB said: Disable docker and VM services, reboot start array, stop array, does it stop normally now? After stopping Docker and VM Services my UI and SSH becomes unresponsive again like before so possibly related to that and not the Array stopping. I rebooted twice and now it seems to have stopped the array okay without becoming unresponsive . Not sure why it's a bit random but I'll give it a go at upgrading the disk now. I guess if it becomes unresponsive when doing that I should just put the old disk back in. tower-diagnostics-20250506-1954.zip
May 6, 20251 yr Author Still getting Kernel panics so have a feeling that its something hardware related or maybe BIOS so going to try and update the BIOS to see if that helps.
May 6, 20251 yr Author 2 minutes ago, trurl said: Have you done memtest recently? Nope but let me give that a try
May 7, 20251 yr Author 9 hours ago, trurl said: Have you done memtest recently? Memory seems okay with 2 passes no errors.
May 7, 20251 yr Author Solution Just in case I've disabled all undervolting, XMP etc from the bios just to keep it bone stock for now and see if something like that is the cause.
May 7, 20251 yr Author Just not sure how to fix the problem with Plugins and Docker as not available for updates though.
May 7, 20251 yr Community Expert That's typically a DNS issue, try changing your DNS server to 208.67.222.222 and 208.67.220.220 instead of using your router. Settings - Network Settings
May 7, 20251 yr Author 7 hours ago, JorgeB said: That's typically a DNS issue, try changing your DNS server to 208.67.222.222 and 208.67.220.220 instead of using your router. Settings - Network Settings Must have been that all working now. Thanks for your help.
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