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Unraid OS Crashing after a few hours/days.

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Lately my unraid server has been crashing frequently, I have done the following to try to resolve it, Can anyone give me any suggestions?
This is the error I saw locally from a monitor connected to the machine:


Unraid login: php-fpm[9655]: [WARNING] [pool www] child 3927911 exited on signal 9 (SIGKILL) after 64.252728 seconds from sta...

/usr/local/sbin/monitor_nchan: line 59: 3931614 Segmentation fault       logger -t $nchan_id -- "Stop running nchan processes"
/usr/local/sbin/monitor_nchan: line 59: 93813 Segmentation fault        logger -t $nchan_id -- "Stop running nchan processes"
/usr/local/sbin/monitor_nchan: line 59: 202725 Segmentation fault        logger -t $nchan_id -- "Stop running nchan processes"


I have enabled the syslog server, but there are no errors showing in there.

I notice the crashing when I attempt to log into the web interface and it either freezes or stops loading a new page. At that point SSH no longer works, and you can't login locally either, BUT docker continues to run and I can still reach the web interface of several docker containers. the only way to get it working again is to pull the power and completely restart the machine.

 

I'm unable to run "diagnostics" because once the crash happens I can't log in to the server to create the diagnostics, and after I restart, it doesn't have anything saved from before the restart.

I ran MEMTEST 1 pass with 0 errors.
I updated to the latest version 7.1.2
 

The crashes seem to happen when I'm attempting to load a new page in the web interface too fast.

Solved by Mr_Assister

  • Community Expert
41 minutes ago, Mr_Assister said:

I have enabled the syslog server, but there are no errors showing in there.

Post a screenshot of those settings.

 

Also, get us diagnostics while things are working well. It will still tell us a lot about your configuration and hardware.

  • Community Expert
1 hour ago, trurl said:

Post a screenshot of those settings.

Your syslog server settings.

  • Author
1 hour ago, trurl said:

 

This server has been running fine for about 5 years without any issues, is the c-state issue something that can occur on its own after some time?

  • Community Expert

Behaviour can change with a new kernel.

  • Author

Slightly unrelated, but I tried using the Unraid USB creator to flash a new flash drive with my usb backup.zip and it looks like it isn't copying the config folder?
When I boot to the new usb drive, it acts as if its a completely new OS install.

  • Community Expert

Copy only the config folder from the current flash drive

  • Author
18 hours ago, JorgeB said:

Copy only the config folder from the current flash drive

Ok, I did that and I'm now running off a new Flash Drive and the web GUI Is much faster with no crashes so far. Is there something I can do to make sure I don't have anything doing excessive read/writes to the flash drive that might kill this one in the future?

I currently have 20k reads and 10k writes after 19hours of uptime.

Edited by Mr_Assister

  • Community Expert
20 minutes ago, Mr_Assister said:

make sure I don't have anything doing excessive read/writes to the flash drive

23 hours ago, trurl said:

Post a screenshot of those settings.

21 hours ago, trurl said:

Your syslog server settings.

  • Author

My apologies, I forgot about this yesterday when troubleshooting the flash drive.

image.png.12ead7b7a03285415fdf92741fb63739.png

  • 2 weeks later...
  • Author
  • Solution

Just an FYI: I swapped out for a new flash drive and haven't had any crashing for 2 weeks.

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