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GUI Freezing and timeouts every few seconds

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Almost two weeks ago I updated to 7.1.4 with no issues. I also installed a dual port intel 82576 nic. I have had these issues before doing of the previously mentioned, but randomly it works fine until today. When I navigate the web GUI it randomly stops responding while acting like its loading and doesnt complete the requests for at least 10 seconds. SSH connections also drop when this happens. I've attached diags. I couldnt find anything that might be causing this issue.

io-diagnostics-20250704-1407.zip

  • Community Expert

Nothing obvious that I can see, does it do the same in safe mode?

  • 1 month later...
  • Author
On 7/5/2025 at 2:40 AM, JorgeB said:

Nothing obvious that I can see, does it do the same in safe mode?

Sorry for the late response. I have been very busy and this situation has been extremely frustrating so I have tried to not touch unraid at all.

Yes, I booted into Safe Mode and am still having the issue. The GUI locks up due to timed out requests and SSH drops connection within 20-30 seconds of connecting. I have done everything I can think to resolve this issue. Its making me want to tear my hair out. I'm about to move to proxmox.

As I was tying this I was trying to load the Logs window to no avail. After it finally loaded, there are ~10 of these entries:

Aug  5 13:40:53 io nginx: 2025/08/05 13:40:53 [error] 3629#3629: *1306 connect() to unix:/var/run/syslog.sock failed (111: Connection refused) while connecting to upstream, client: 10.10.10.45, server: , request: "GET /webterminal/syslog/token HTTP/2.0", upstream: "http://unix:/var/run/syslog.sock:/token", host: "10.10.100.200:10443", referrer: "https://10.10.100.200:10443/webterminal/syslog/"
Aug  5 13:40:53 io nginx: 2025/08/05 13:40:53 [error] 3629#3629: *1433 connect() to unix:/var/run/syslog.sock failed (111: Connection refused) while connecting to upstream, client: 10.10.10.45, server: , request: "GET /webterminal/syslog/ws HTTP/1.1", upstream: "http://unix:/var/run/syslog.sock:/ws", host: "10.10.100.200:10443"
Aug  5 13:40:53 io nginx: 2025/08/05 13:40:53 [error] 3629#3629: *1306 connect() to unix:/var/run/syslog.sock failed (111: Connection refused) while connecting to upstream, client: 10.10.10.45, server: , request: "GET /webterminal/syslog/token HTTP/2.0", upstream: "http://unix:/var/run/syslog.sock:/token", host: "10.10.100.200:10443", referrer: "https://10.10.100.200:10443/webterminal/syslog/"
Aug  5 13:40:53 io nginx: 2025/08/05 13:40:53 [error] 3629#3629: *1439 connect() to unix:/var/run/syslog.sock failed (111: Connection refused) while connecting to upstream, client: 10.10.10.45, server: , request: "GET /webterminal/syslog/ws HTTP/1.1", upstream: "http://unix:/var/run/syslog.sock:/ws", host: "10.10.100.200:10443"

Edited by wtfcr0w

  • Author

Its so bad that 90% of the time when I visit the Main page this is what I see(I have 4 disks in the array and two cache pools). Other pages dont even load. I have to click refresh about 5 times before I'm able to get to a page, and when a page actually loads, I have about 5-10 seconds to do what I have to before it loses connection again.

Screenshot From 2025-08-05 16-06-00.png

Edited by wtfcr0w

From the console ( image.png) can you enter in /etc/rc.d/rc.nginx restart does that make a difference?

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