Hello I've been dealing with for quite some time. Last time I was on here I was told to install a new copy of unraid to see if it would fix the problem. well I did not want to mess up all my setting on my only thumb drive I had that would work so I said screw it and dealt with it till now I wanted to go the newest version of unraid so I took the plunge and installed a brand new copy none of my config files nothing just the ones that came in the v.7.2 zip of unraid well I am still having the same problem can not download community apps. this is getting frustrating Please help me as I have nothing to loose and am at my wits end. Thanks

movies-diagnostics-20251105-1847.zip

Diags show that Unraid doesn't have internet connectivity, this is typically a DNS issue, try changing your DNS server to 208.67.222.222 and 208.67.220.220 instead of using your router. Settings - Network Settings

7 hours ago, JorgeB said:

Diags show that Unraid doesn't have internet connectivity, this is typically a DNS issue, try changing your DNS server to 208.67.222.222 and 208.67.220.220 instead of using your router. Settings - Network Settings

Here's a more resent diag this is after the restart to test your prier post settings.

movies-diagnostics-20251106-1013.zip

Still show no connectivity. Can you ping something from Unraid?

ping -c4 google.com

This is weird I have network access on the PC I'm writing this I also have server access. Both are on the same network that has internet other wise I could not post on this forum that being said is their anyway unraid could loose internet access but still have network access? I did get another thumb drive and installed unraid on it and it worked fine even the community apps I then transferred the files to the server thumb drive and doing that broke it No community apps! Driving me crazy and I don't know how to fix it.!

Note pinging google from the command line with in the server produced a 100% packet loss.

In settings - Network settings, try disabling bonding

Just took another PC and plugged it in to the network switch the server is plugged into I was able to browse the internet. Hiya Squid

Running parity check have to reboot to enable the network change will get back with you tomorrow.

12 hours ago, Squid said:

In settings - Network settings, try disabling bonding

Okay I disabled bonding and rebooted doing that made the server unreachable could not log in had to get in through the interface at the server end. So that's not the answer and the problem continues. I'm just wondering if the server doesn't store a config file on the server somewhere. I can create a boot thumb drive and load it on a different computer and all is well the problem goes away when I transfer the files to the server thumb drive the problem comes back this makes me wonder if theirs something going on with either the server hardware that's unlikely as I have server access through my internal network and if my internal network is up and the internet is their witch it is the server should have internet as I hooked another computer to the same network switch the server is on and was able to get online. This is giving me a headache as it makes no sense!

Deleting network.cfg and all other network*.cfg files should reset all the docker settings, but coudl also be a plugin issue for example.

If you don't find anything else, you can try redoing the flash drive, backup the current one first and then recreate it using the USB tool and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder (\config\plugins\dockerMan\templates-user), if all works you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.

13 minutes ago, JorgeB said:

Deleting network.cfg and all other network*.cfg files should reset all the docker settings, but coudl also be a plugin issue for example.

If you don't find anything else, you can try redoing the flash drive, backup the current one first and then recreate it using the USB tool and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder (\config\plugins\dockerMan\templates-user), if all works you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.

Dude I did one better I flashed the whole thumb drive over! All files on the thumb drive were replaced with files off the unraid site download.Ive done this 2 or 3 times!

And that still doesn't work? I understood it did from your previous reply; maybe I misread. If a new install doesn't work, it's almost certainly an external problem.

I'm not sure what it could be! As I said before I can put unraid on another USB drive and load it on another computer and it works fine as soon as I transfer those files to my server as in using them on the thumb drive that goes to my server the problem comes back I'm thinking a hardware issue but remember I still have access to my server so what would prevent me from getting on line but still have access to the server? That's what I have to answer

Whatever it is, it doesn't look like an Unraid problem to me, most likely hardware or network.

You could also try in Settings - Network Settings setting static DNS addresses of 208.67.222.222 and 208.67.220.220 (1st and 2nd). Your router might not be resolving the requests properly for some reason.

23 hours ago, megna22 said:

Okay I disabled bonding and rebooted doing that made the server unreachable could not log in had to get in through the interface at the server end. So that's not the answer and the problem continues.

Agree with Squid on bonding part.

After this part, connect the lan cable to the other network port.

If no joy, it could be your firewall. Something there either blocking or not set to pass traffic from that IP or even a rule on the MAC address.