Hi all,

First time this has happened.  One of my WD20EARS has red balled. It is connected to a IT flashed m1015 controller and am running 5rc3 with Simplefeatures. I have attached the syslog and also disk reports. Has the disk actually failed (only about a year old) or is this an error as a result of the controller card?

Also any advice on next steps would be great. I have already unassigned and reassigned and rebuit data but still red balled.

Cheers.

EDIT: syslog too large so pasted here

disk_details.txt

Any ideas anyone?

Just to also add, in case it helps, the web interface is now not responding so will need to safely unmount and shutdown.

storm-  don't think that because the drive is less than 1 year old that it couldn't have an issue.  I had that same model drive for about 2-3 weeks and it red balled and failed smart tests.  replaced immediately.

 

Your smart test shows nothing wrong with the disk.  <I can't look at the syslog - work filters

 

Edit:  btw, if a drive has red balled....

http://lime-technology.com/wiki/index.php/FAQ#What_does_the_Red_Ball_mean.3F

It did get a write error, which is the cause for disabling the disk, but it looks like it happened immediately after your server woke up from S3 sleep.  "S3 sleep" is not officially supported at this time precisely because of issues like this - it's hard enough getting drivers that work normally.

 

To "un-disable" this drive, do this:

 

1. Stop array

2. "unassign" the drive on the Main page

3. Start array - server should come up with that drive showing as missing (but array will still start).

4. Stop array

5. "assign" the drive back

6. Start array - server should start a Reconstruct to that drive - let it run and see if any errors happen again

 

The Stop/unassign/Start/Stop/assign sequence is necessary because unassigning the drive makes unRaid forget the model/serial previously installed there, so when you re-assign it at step 5, unRaid thinks it's a new drive.  Make sense?

storm-  don't think that because the drive is less than 1 year old that it couldn't have an issue.  I had that same model drive for about 2-3 weeks and it red balled and failed smart tests.  replaced immediately.

 

So true, I RMAd 3 WD20EARSs within 6 months after purchase last year. A red ball doesn't neccesarrily mean a drive-failure though, just that a write failed.

Thanks for all the input guys.

Have disabled sleep for the time being and waiting for unraid to rebuild the drive. Will update when complete.

Alright all running fine now.

Strange how that happened as I had been running sleep addon since rc3. Will hold fire for the time being.

Thanks again everyone.