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User Shares Disappeared

Featured Replies

Hi All,

I've been struggling with my user shares disappearing lately.

My first install they didn't show up at all. After trying to trouble shoot it I managed to break my install so I made a clean install.

After the new install the shares were working well however in the last week they have disappeared again. I've tried rebooting the server, enabling/disabling docker, running smart checks and memtest but everything is coming up clear.

Any help would be greatly appreciated!

tower-diagnostics-20260115-1444.tar.gz

Solved by JorgeB

  • Community Expert

When you say they they "they have disappeared again", what exactly are you referring to? You can't see them in the UnraidUI or in SMB? A screenshot would help.

  • Community Expert
  • Solution

There's a problem with the cache filesystem:

Jan 14 22:42:48 Tower emhttpd: error: get_filesystem_status, 8784: Stale file handle (116): scandir Stale file handle

Jan 14 22:42:48 Tower kernel: ntfs3(sdc4): Inode r=43 is not in use!

Jan 14 22:42:48 Tower kernel: ntfs3(sdc4): Mark volume as dirty due to NTFS errors

Jan 14 22:42:48 Tower kernel: ntfs3(sdc4): Inode r=43 is not in use!

Jan 14 22:42:48 Tower emhttpd: error: get_filesystem_status, 8784: Stale file handle (116): scandir Stale file handle

Jan 14 22:42:48 Tower kernel: ntfs3(sdc4): Inode r=43 is not in use!

Any specific reason you are using NTFS? Linux support is limited; I recommend running chkdsk on a Windows PC.

P.S: diags are generated as a zip file, next time, post that, please.

  • Author
4 hours ago, Bob-omb said:

When you say they they "they have disappeared again", what exactly are you referring to? You can't see them in the UnraidUI or in SMB? A screenshot would help.

I can't see them in the UnraidUI or the SMB on my mac. I can still see all the shares under the /mnt/User0 folder though

image.png

image.png

  • Author
4 hours ago, JorgeB said:

There's a problem with the cache filesystem:

Jan 14 22:42:48 Tower emhttpd: error: get_filesystem_status, 8784: Stale file handle (116): scandir Stale file handle

Jan 14 22:42:48 Tower kernel: ntfs3(sdc4): Inode r=43 is not in use!

Jan 14 22:42:48 Tower kernel: ntfs3(sdc4): Mark volume as dirty due to NTFS errors

Jan 14 22:42:48 Tower kernel: ntfs3(sdc4): Inode r=43 is not in use!

Jan 14 22:42:48 Tower emhttpd: error: get_filesystem_status, 8784: Stale file handle (116): scandir Stale file handle

Jan 14 22:42:48 Tower kernel: ntfs3(sdc4): Inode r=43 is not in use!

Any specific reason you are using NTFS? Linux support is limited; I recommend running chkdsk on a Windows PC.

P.S: diags are generated as a zip file, next time, post that, please.

Hmmm I didn't think I changed any drive settings when setting up my array. I'll try reformating the disks to XFS/BTRFS and report back!

Apologies, my mac auto unzipped it after downloading and tar is the only zipping tool I currently have.

  • Community Expert
Just now, primp said:

Hmmm I didn't think I changed any drive settings when setting up my array

If a drive was already formatted, then UNraid uses the existing format.

  • Author

I think that may have been it! I reformatted my cache drive to XFS and they showed up instantly.

10 minutes ago, itimpi said:

If a drive was already formatted, then UNraid uses the existing format.

Ahh that makes sense, that would be why I'm still having the issue after a fresh setup using the same drive

  • Community Expert
Just now, primp said:

I think that may have been it! I reformatted my cache drive to XFS and they showed up instantly.

Ahh that makes sense, that would be why I'm still having the issue after a fresh setup using the same drive

Earlier Unraid releases did not have built-in support for NTFS so reusing drives previously used with Windows was showing the drive as “unmountable’ so users formatted it so this issue was much less common.

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