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Array has 1 SMART error, what should I do to resolve this?

Featured Replies

  • Community Expert

Just UDMA CRC ERRORs, these are connection problems not disk problems. Click on 👎and Acknowledge, it will warn again if it increases.

  • Author

Do you think it maybe is related to a disk controller (HBA)?

  • Community Expert

I didn't notice anything currently in the Diagnostics. The drive firmware records CRC error when received data is inconsistent (checksum). It won't necessarily cause an I/O error since the data is resent. And I/O errors won't necessarily cause CRC error since the drive may not receive any data to checksum.

That number will never reset. If it continues to increase, especially if it increases rapidly, then you need to figure out why. Could be just a loose connection, or bad cable.

  • Author

Oh okay thank you for the insight. I will continue to monitor the system.

  • Community Expert

That just means a test is running; if it fails, then there is a problem.

  • Author

I noticed the test was started automatically. Something about the drive is causing red flags in the system. I am a little worry that I probably will have to do a warranty replacement for the third time on this drive. ( about 2 years warranty left on drive).

  • Community Expert

Never heard of self-test starting automatically. Post a screenshot of the Self-Test section

  • Author

image.png

  • Community Expert

SMART tests are never started automatically.

  • Author

Okay. I did not start the smart test. Hopefully I will learn more to what happen with the smart test.

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