I had quick sync working for a while but for some reason it's no longer working.

I have an intel i3 8300. intel gpu top plugin is installed. the commadn prompt shows card0 renderD128 so it looks to be setup correctly. In the plex plugin I have --device=/dev/dri in extra parameters. I believe I'm using the official plex docker. I have hardware transcoding enabled in Plex.

yet when I transcode something I don't see (HW) beside the transcoding instance anymore.

I installed gpu statistics plugin. i can sese my nvidia quadro but for some reason I can't see my intel gpu info which i thought i would be able to.

Any ideas?

22 hours ago, flimflamman said:

I can't see my intel gpu info which i thought i would be able to.

Type in lspci | grep VGA into the unraid console/terminal and post the output result.

VGA compatible controller: NVIDIA Corporation GP107GL [Quadro P400] (rev a1)

and for what it's worth I also can't get the quadro to transcode in plex (it works in Tdarr just fine). Odd though that I can't even see the intel gpu as an option in Plex. I can only select the quadro when choosing device for transcoding in the plex media server.

also, i have both the intel gpu top and nvidia driver plugins installed. I think before the intel gpu top plugin was available I made some changes to the go file... although I don't even see the go file anymore so maybe unraid doesn't even use that.

Edited April 9Apr 9 by flimflamman

9 minutes ago, flimflamman said:

don't even see the go file anymore so maybe unraid doesn't even use that.

The go file is on flash in the config folder and it is definitely used by Unraid.

2 minutes ago, trurl said:

The go file is on flash in the config folder and it is definitely used by Unraid.

#!/bin/bash

# Start the Management Utility

/usr/local/sbin/emhttp -p 8090

### Fix plugins

#Setup drivers for hardware transcoding in Plex

modprobe i915

chmod -R 777 /dev/dri

Do I still need these edits? would they be causing any problems?

1 hour ago, flimflamman said:

VGA compatible controller: NVIDIA Corporation GP107GL [Quadro P400] (rev a1)

and for what it's worth I also can't get the quadro to transcode in plex (it works in Tdarr just fine). Odd though that I can't even see the intel gpu as an option in Plex. I can only select the quadro when choosing device for transcoding in the plex media server.

also, i have both the intel gpu top and nvidia driver plugins installed. I think before the intel gpu top plugin was available I made some changes to the go file... although I don't even see the go file anymore so maybe unraid doesn't even use that.

Your iGPU is not detected, probably disabled when a dGPU was installed, is my guess. You will need to poke around in the BIOS to see if you can re-enable it.

As for the P400, your probably not using the legacy nvidia drivers which is required.

Edited April 9Apr 9 by MowMdown

12 hours ago, MowMdown said:

Your iGPU is not detected, probably disabled when a dGPU was installed, is my guess.

As for the P400, your probably not using the legacy nvidia drivers which is required. Is there any reason you even have a P400 installed when the 14500 iGPU will run circles around it?

I'm using nvidia driver version 580.142. it's the only one available to select. the nvidia gpu works just fine with tdarr transcoding. and i have the same parameters set in the plex docker as i do the tdarr node so im not sure why plex also can't use the quadro.

my cpu is only a i3 8300 not a 14500. I'd be fine using it instead of the quadro but i just can't get it to detect. im going to check the bios tomorrow to see if it got disabled.

7 hours ago, flimflamman said:

I'm using nvidia driver version 580.142. it's the only one available to select. the nvidia gpu works just fine with tdarr transcoding. and i have the same parameters set in the plex docker as i do the tdarr node so im not sure why plex also can't use the quadro.

my cpu is only a i3 8300 not a 14500. I'd be fine using it instead of the quadro but i just can't get it to detect. im going to check the bios tomorrow to see if it got disabled.

Yeah sorry, mixed you up with someone else regarding the CPU, 8300 still has a decent iGPU for media transcoding and still more efficient than a P400. Regardless. Ok so yes the 580 driver is the correct version, lots of people have issues due to not having the correct version selected, anything newer than 580 wont work on legacy cards.

You'd need to post your docker run on plex so I can see how you configured it for the nvidia gpu since it requires extra stuff.

Edited April 10Apr 10 by MowMdown

Finally figured out my problem with the igpu. i didnt have multi monitor enabled in my bios. enabled that and the igpu showed up and now HW transcoding is working again in plex. thanks for your help