Hello, I haven't used unraid in a while and am setting up my NAS again finally. I need to transfer my license onto a new USB. The last time I did this in 2023, there was a different forum which seems to no longer be available at https://forums.unraid.net/support Since this is no longer there, I'm not sure what the process is now. Can someone point me in the right direction?

The process starts with backing up your existing drive through Main --> Boot Device --> Boot Device Backup.

Then use the USB Flash Creator -- select "Use custom" option and point it at the backup ZIP file.

This copies your existing configuration and license key across to the new drive rather than writing a fresh installation.

Boot from the new drive.

Go to Tools --> Registration and click Replace Key.

This transfers the license association from the old drive's GUID to the new drive's GUID on Lime Technology's license server.

The old drive gets blacklisted automatically.

The automated transfer is available once per year.

If you need another within 12 months contact support directly.

Worth checking the USB Flash section guide before selecting your new drive -- it covers what makes a reliable boot drive for always-on server duty.

Edited April 12Apr 12 by Lolight

What I get here is "Replace eligibilityCannot replace"
I don't see any option to recover my old license. After I sign in I see only this.

License stateNo Keyfile

GUID••••12E2

Active OS version7.2.4 (stable)

Key linked statusLinked
Server IP displayed here...

Replace eligibilityCannot replace

Storage Devices4 device

The licensing page shows no license on my account. I don't understand, did they take away my license because I hadn't logged in in a while?
My original purchase date was 02/26/2023 ... My understanding is I can run one Unraid server with this license.

I also can see my invoice on the invoice page, but it fails to load license details.
I can download the invoice but I can not view the license key.

The invoice download working confirms your purchase is on record.

The order confirmation link error and the missing key file in your account are something support will need to resolve directly -- the account UI clearly isn't surfacing the license correctly for your order.

Contact Unraid support at [email protected] with your purchase date, the email address used for the purchase, and the downloaded invoice PDF attached.

They can locate the license key manually and send it to you.

Once you receive it copy the .key file into the /boot/config folder on your boot drive and the registration page should recognize it immediately.

Edited April 12Apr 12 by Lolight

That's the support forum I was trying to get the new address for... I think I figured it out. I have to log on to my server, go to try to recover my license, then click "Get support" and now it takes me to https://support.unraid.net/support/tickets/ where previously I think the url was just /support/ ... Got it.