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[SOLVED]Red and Orange Ball next a Drive

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Hi Guys,

 

I've encountered a serious problem, i think. I tried to upgrade a 1TB drive with a brand new 3TB drive. All balls were green, except the one next to the new drive, which was orange. Unraid recognized it correctly as an upgrade.

 

I then started the array and it began the reconstruction on the new drive, but within a few seconds a red ball appeared next to another drive. I paniced and pulled the power switch to shutdown the pc.

 

After the restart of the pc i am now stuck with a red ball to one drive and an orange ball to the new drive. In my attachment you can see the situation. I could restart the array but without protection. But how is that possible, aren't there 2 missing drive an my whole array would be invalid?

 

I think i explained the situation as clearly as possible and maybe someone could point me to a solution that saves my data and brings the array online.

 

Thanks in advance.

 

Ruw

Unraid.jpg.3e8f421dc72687e7f8bbb92d48271790.jpg

Can you put the original drive back in, take out the new 3TB, drive, then take out the RED balled drive and put that new drive in it's place?

Might just be a loose cable on the red ball. Check that and wait for further instructions from someone with more posts than I have.

 

  • Author

@GortWillSaveUs: I tried that before and took a screenshot. As you can see in my Attachment the old drive isn't recognized anymore and unraid asks for the new 3TB drive. I haven't changed anything on the old 1TB drive.

 

@trurl: I think that was the reason for initial occurrence of the error. But now unraid has set the drive to some kind of error state and fixing the wiring will not help.

Unraid2.jpg.fd3d2c3fe77d796782b4cd17c5bd6b8e.jpg

My thought would be to put the original drive back in disk 2 and then see if I could get the red ball to go away on disk 5. unRAID is not going to do a drive upgrade with an invalid configuration anyway. Maybe if you could get to that point you would just have invalid parity and all your data would be intact.

 

Like I said, wait on a reply from someone who knows what they are talking about better than me.

 

First, get a syslog and smart report on disk 5. Post back with those files attached, zipped if necessary.

  • Author

I've added the two files.

smart+syslog.zip

Did you backup the config directory before starting the upgrade?

  • Author

No, i didn't.  :(

  • Author

Today i found this thread:

http://lime-technology.com/forum/index.php?topic=16426.0

 

It's about almost the same problem i have and he used the following method to solve the problem:

http://lime-technology.com/forum/index.php?topic=13866.msg131378#msg131378

 

I'm pretty sure my drive that red balled is ok and with the old 1TB drive i can create a new parity drive but is this the only solution or is there an alternative?

 

And what are the chances i've already encountered a data loss?

 

And one last question: What happen to my user shares after creating a "new config"?

  • 2 weeks later...
  • Author

I used the Method mentioned in my last post and created an new parity using the old 1TB Drive.

 

This of course is only possible if all drive are healthy. (The red ball next to a drive was a "false positive")

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