December 27, 201213 yr I have been upgrading my 1.5TB to 3TB drives. The drive upgrade works fine, rebuild completes without error. I then run a parity check, and for the last 3 drive upgrades, I lose connection to a disk so parity stops, I rebuild the disk, then check parity again. On that second parity check, a different random drive loses connection so I rebuild again. The Third parity check then goes through. I thought this was a co-incidence or fluke, but it has now happened 3 times on drive upgrades in the last month. Each time it loses connection to 2 drives and I have to rebuild them and run parity again. What could be causing this, it is different drives every time, and a combination of SATA connections from motherboard and PCI-e cards, and it has happened across my 2 different power supplies. Syslog attached syslogDec27.txt
December 27, 201213 yr Author I have an older modular Enermax running the motherboard and 7 drives - can't remember the watts and the model number is not visible anywhere once installed My second PSU is a Corsair CX-430 running 8 drives. I have had problems with the CX-430 dieing, but nothing intermittent like this. *edit* And to clarify what I mean by losing connection is that unraid red-balls on the drive because it cannot connect to the drive. I cannot runs SMART reports or anything against the drive, there is no communication to it. A simple re-boot restores connection to the drive every time without fail. This is not a loose power or SATA cable. At first I was re-seating these cables, but a reset restores connection without re-seating.
December 27, 201213 yr Author To eliminate PSU as a potential issue, I am going to pick up a single PSU to replace my 2 PSU. *edit* Any other potential causes for losing connection to a drive mid-parity check? I just finished a disk re-build, I am going to upgrade the power supply then start another parity check and report back results. If there is anything I can test in the meantime please let me know. Thank you!
December 28, 201213 yr Author I put the Corsair ax750 in place of my two existing PSUs, started the Parity sync, and less than three hours in it failed out a totally different hard drive because it could not connect to it. I have attached my syslog, please help. Very frustrating cycle of restarting the server, rebuilding the drive, and re-running parity sync that fails out a random drive then resstarting the server, rebuilding the drive, and failing out a different drive on party sync. Is there a way to force unraid to trust the array so I don't have to re-build the contents of the drive each time this happens, as it takes 10+ hours each time. There is nothing wrong with these drives, the PSU is brand new, and it cannot be cabling because it fails out different drives each time. What should I do, please help. Should I be upgrading to rc8a, I am currently on rc6. syslogDec27_V2.zip
December 28, 201213 yr Author I checked the latest two drives that unraid has lost connectivity to during a parity check, and confirmed that one drive is connected to my motherboard sata, and the other is connected to my Supermicro AOC-SAS2LP-MV8. So this doesn't seem to me like a SATA controller issue. Anything in the syslog point to anything wrong? Any ideas what to test next?
December 28, 201213 yr Author My disk re-build finished over night, I have started another parity sync, not sure what else to do.
December 28, 201213 yr Are the drives connected direct to the controllers or are there any backplanes involved?
December 28, 201213 yr Author Direct, as I don't know what a backplane is. 2 drives are connected to a PCIe 1x controller, 7 to my supermicro, and 6 to the motherboard. The disconnecting is happening at both my supermicro and my motherboard SATA drives. Might have happened earlier to my PCIe controller card but I don't remember which drives it happened to earlier.
December 29, 201213 yr Author With 2 hours left in the parity check, I thought I might finally have a completed parity check so I could start using my server again, then a third different disk in a row just red-balled due to lost connection. Syslog attached, please help I am at my wits end with this. syslogDec28.zip
December 29, 201213 yr Author After a reboot, I started another rebuild on the newly red-balled disk.
January 10, 201313 yr Author Logged the issue with Tom, and he was terrific working through the problem with me. After significant testing, eventually identified the problem was the PCI-E slot that my supermicro controller was plugged in to. Moved the controller to a different PCI-E slot, and parity checks complete now. Currently testing a different supermicro controller in the "bad" pci slot to see if the mobo needs RMA or not, and so far the new supermicro controller works find in that PCI-E slot. Perhaps my old supermicro wasn't seated properly, or it just didn't like that particular PCI-E slot for whatever reason!
January 10, 201313 yr Interesting, looks a lot like the issues I was having. I sent my motherboard back and I am waiting for a replacement to arrive.
January 10, 201313 yr Author I just finished a successful parity sync, the replacement supermicro controller works fine in the PCI-E slot that was causing the other controller trouble. So it appears as though 1 of my supermicro controllers doesn't like the PCI-E that supports a VGA card, but my other supermicro controller works in that PCI-E slot just fine. Very strange, but with no other changes and 4 successfull parity syncs after 10 replications of failed parity syncs seems to prove it true.
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