Skip to content
View in the app

A better way to browse. Learn more.

Unraid

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

First red ball drive

Featured Replies

Hi all have had a great running system for almost a year. Overnight got email notifications that a drive was down. Went to tower and saw that disc eleven was red balled

 

Shut down array, powered down, replaced with my pre cleared ready drive and restarted. New drive is now being rebuilt

 

Silly question but what should I do with the old drive?  Assume its totally dead? Or put in my pc and run some tests?

 

Guess I'm wondering if unraid ever glitches out and mistakenly reports a working drive as dead

 

Thoughts?

Wait till rebuilt has finished. Then parity check. If everything is ok, do several preclear runs on the old disk and check smart reports.

 

A red ball happens even when 1 write failed. Is the disk still under warranty? You might try to RMA it.

A red ball happens even when 1 write failed. Is the disk still under warranty? You might try to RMA it.

The "write" failure could be caused by almost anything, from a loose power cable, or loose data cable, or loose drive tray, or drive backplane, or bad memory, or a defective power supply, or a power supply unable to keep up with the demands of the disks connected to it, or a bad disk controller, or a defective data cable, or a defective power cable, or a defective power splitter, or a bad disk itself.

 

All you need to do is a process of elimination (starting with a smart report from the disk itself)

 

Joe L.

 

 

  • Author

Ok so I'm currently writing data to the new replaced drive. Once completed it sounds like I should parity of array.

 

After that I want to get a new drive pre cleared in case of emergency

 

So for the removed drive can anyone advise how to get a smart report?  It's now out of my system. I can put it back in but then what do I do?

  • Author

Hi everyone, i put the 'bad' drive back in my system, and ran the following SMART info from UNMENU.  Think there's anything really bad below?  or should i preclear and try using again?

 

SMART status Info for /dev/sdv

 

smartctl 5.40 2010-10-16 r3189 [i486-slackware-linux-gnu] (local build)

Copyright © 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

 

=== START OF INFORMATION SECTION ===

Model Family:    Western Digital Caviar Green (Adv. Format) family

Device Model:    WDC WD20EARS-00MVWB0

Serial Number:    WD-WMAZA0669236

Firmware Version: 51.0AB51

User Capacity:    2,000,398,934,016 bytes

Device is:        In smartctl database [for details use: -P show]

ATA Version is:  8

ATA Standard is:  Exact ATA specification draft version not indicated

Local Time is:    Sun Jan 20 12:28:38 2013 CST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x84) Offline data collection activity

was suspended by an interrupting command from host.

Auto Offline Data Collection: Enabled.

Self-test execution status:      ( 121) The previous self-test completed having

the read element of the test failed.

Total time to complete Offline

data collection: (37980) seconds.

Offline data collection

capabilities: (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  2) minutes.

Extended self-test routine

recommended polling time: ( 255) minutes.

Conveyance self-test routine

recommended polling time: (  5) minutes.

SCT capabilities:       (0x3035) SCT Status supported.

SCT Feature Control supported.

SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  199  199  051    Pre-fail  Always      -      762

  3 Spin_Up_Time            0x0027  170  162  021    Pre-fail  Always      -      6458

  4 Start_Stop_Count        0x0032  097  097  000    Old_age  Always      -      3076

  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0

  9 Power_On_Hours          0x0032  083  083  000    Old_age  Always      -      12999

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -      0

11 Calibration_Retry_Count 0x0032  100  100  000    Old_age  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      717

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      193

193 Load_Cycle_Count        0x0032  182  182  000    Old_age  Always      -      56442

194 Temperature_Celsius    0x0022  123  114  000    Old_age  Always      -      27

196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0

197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      5

198 Offline_Uncorrectable  0x0030  200  200  000    Old_age  Offline      -      2

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0

200 Multi_Zone_Error_Rate  0x0008  200  200  000    Old_age  Offline      -      22

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Short offline      Completed: read failure      90%    12999        2334316832

# 2  Short offline      Completed: read failure      90%    12996        2334316832

# 3  Short offline      Completed: read failure      90%    12996        2334316832

# 4  Short offline      Completed: read failure      90%    12996        2334316832

# 5  Short offline      Completed: read failure      90%    12996        2334316832

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

 

Pre-clear again. The Current_Pending_Sector RAW_VALUE should go to zero. If the Current_Pending_Sector RAW_VALUE is not zero after a pre-clear then RMA the drive.

  • Author

so the preclear finished, and 4 of the 5 pending sector were reallocated, but one was not

 

i could run preclear again and see, or just rma?

 

hmmm never really had a drive gone bad before so i'm a little undecided whats the best thing to do!

 

so the preclear finished, and 4 of the 5 pending sector were reallocated, but one was not

 

i could run preclear again and see, or just rma?

 

hmmm never really had a drive gone bad before so i'm a little undecided whats the best thing to do!

you can try again, but I'd just RMA.

 

All 5 sectors were probably re-allocated, however one additional un-readable sector was identified on the post-read phase. 

  • Author

thanks joe, think you're right, i could maybe screw with it for awhile or just rma

 

started the rma process.  never done this before but seems pretty easy actually.  only bummer is that i have to pay return shipping, but i guess that's a pretty small price for a (hopefully) new drive!

 

  • 7 months later...
  • Author

Ignore

thanks joe, think you're right, i could maybe screw with it for awhile or just rma

 

started the rma process.  never done this before but seems pretty easy actually.  only bummer is that i have to pay return shipping, but i guess that's a pretty small price for a (hopefully) new drive!

 

and you may get lucky and get a 3TB as replacement, i know i did once from WD when i sent in a 2TB.

  • Author

Me too got a 3tb wd when returned a 2tb!

Archived

This topic is now archived and is closed to further replies.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.