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Cache drive off-line, what to do now? ARC1200 involved. Maybe driver issue?

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  • Author

That Command Timeout stayed the same before and after the LONG smart test. They must have accumulated while attached to the ARC1200. Googling pointed to a bad connection. I used the same cables when attaching the disks to the motherboard when I ran the LONG smart test. Maybe the cable was or became loose when attached to the ARC 1200. Wish I could run the LONG smart test while attached to the ARC 1200.

 

 

http://kb.acronis.com/content/9123

 

 

  • Author

Small update:

 

I have reseated the SATA cables on the ARC1200, after checking and double-checking the connectors on both cables and ARC1200. Didn't find any anomalies.

 

Put the card back on the mainboard. I have changed some settings in the cards BIOS, spindows to 60, time to low rpm etc to disabled.

 

I ran a parity build overnight that just finished after 12 hours, without problems, now running a parity check: @ 3%, 75MB/sec.

I was just comparing the 2 SMART reports and noticed that one drive has a high Command Timeout:

 

188 Command_Timeout        0x0032  100  099  000    Old_age  Always      -      4295032849

 

while the other doesn't:

 

188 Command_Timeout        0x0032  100  094  000    Old_age  Always      -      105

 

What does that indicate? Loose connection?

 

 

Good catch, Frankly, I don't know the answer. I would suspect the cable, but I did not see any DMA CRC errors, do a google search and see what it returns.

 

These values are are fine. The RAW_VALUEs have meaning only to the manufacturer, e.g., the RAW_VALUE may be a bit mask rather than a cardinal number. They both have perfect VALUEs of 100. The first one had a VALUE of 99 some time in the past and the second one had a VALUE of 94 some time in the past. The second one, with a RAW_VALUE of 105 and a WORST value of 94, was worse off than the first drive. This is counter to the given arguments in that the disk with a value of 105 appears to have had a worse past.

  • Author

Dang, thought I had found something. Let us see how it goes now. Hard to interprete these SMART values. Thanks so far guys!

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