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[SOLVED] No Communication (Array or GUI)

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I've been having communication problems with my Unraid. A week or two ago my connection began dropping with no communication with the GUI or the drives, but when looking at the command line everything looks normal (I get the Login prompt and can execute the shutdown and restart commands without problem) I'd restart, start the array with the parity check and everything would be fine but the connection would drop again once the parity check completed a day or two later. I've upgraded to the latest version running Simplefeatures which was working but with the same problems. I rebooted again and disabled all the plugins (Simplefeatures) but have no communication at all (but again, command line is working fine at the Login prompt) There were no errors reported during parity (that I could see at least), and attaching my most recent syslog files from the past day.

 

Thanks!

Syslogs.zip

 

SF is not compatible with version 5. The github GUI has issues as well.

  • 3 weeks later...
  • Author

Sorry for the delay, been out of town. Right now I'm running in safe mode. Still having problems with none of those are currently running. Current Syslog attached.

 

Thanks,

Phil

syslog.zip

Looks like a network problem. Show the output of "ifconfig" and "ethtool eth0". There should be additional syslog files in /var/log/. Attach any file that begins with "syslog."

  • Author

Thanks, I'll pull them and post tonight. After this all started happening I did replace the router I was using, however no improvement. I'm thinking the next steps would probably be replacing the network cable and then if that doesn't work, the network card (I'm using the network's mobo port but have a spare gb network card.) I'm going to hold off though until you check the log. The back of the RAID enclosure is a bit tricky to get into (it's in a rack) but I'll see if we can pinpoint the problem before ripping everything apart.

 

Thanks,

Phil

Check for a bios update for your onboard intel nic.  I had two asus motherboards with onboard intel nics that were causing problems on the network in the past year.

  • Author

Attached is the IFCONFIG and ETHTOOL log I copied and pasted from telnet, however I couldn't find a directory for  /var/log/ on my flash drive to get the other logs.

 

Thanks,

Phil

ifconfig_ethtool_log.txt

Enter "cp /var/log/syslog* /boot" and the files will appear on the flash drive. Add .txt to the file names and attach.

  • Author

Looks like just this one was created but here ya go.

syslog.zip

Is the go file stock? What type of router is doing dhcp?

  • Author

I'm sorry, It's on a  D-Link DGS-108 8-Port Gigabit Ethernet Switch (not a router, my bad) My server and computer are all on the same switch and everything worked no problem before when I had this configuration. I'm not sure if the "go file" is stock or not. I'm always a bit nervous of loosing the array so I haven't modified anything except for upgrading.

 

There is a router with the address 192.168.1.1 responding to the DHCP requests.

Jan 12 02:04:49 THETUBE dhcpcd[2404]: eth0: broadcasting for a lease
Jan 12 02:06:52 THETUBE dhcpcd[2404]: eth0: offered 192.168.1.100 from 192.168.1.1
Jan 12 02:06:52 THETUBE dhcpcd[2404]: eth0: acknowledged 192.168.1.100 from 192.168.1.1
Jan 12 02:06:52 THETUBE dhcpcd[2404]: eth0: checking for 192.168.1.100
Jan 12 02:06:57 THETUBE dhcpcd[2404]: eth0: leased 192.168.1.100 for 86400 seconds

 

I'm sorry, It's on a  D-Link DGS-108 8-Port Gigabit Ethernet Switch (not a router, my bad) My server and computer are all on the same switch and everything worked no problem before when I had this configuration. I'm not sure if the "go file" is stock or not. I'm always a bit nervous of loosing the array so I haven't modified anything except for upgrading.

 

 

How was Simplefeatures installed? Follow the instructions in my sig to revert to a stock system.

  • Author

That would probably be my internet router. I have everything connected through the D-Link since it's a GB switch, but I have the D-Link connected to a wireless router which is connected to the cable modem. The wireless router only has my laptop, tablet, etc (since it's a "SLOWER" switch) but everything else is isolated together on the faster D-Link switch.

 

I've renamed:

the /boot(flash)/config/plugins directory

the /boot(flash)/plugins directory

the boot(flash)/extra/

 

and rebooted

 

I started the management utility using the /usr/local/sbin/emhttp& command & it came back with [1] 1700 (I wasn't sure about the !/bin/bash, but it said it didn't recognize it anyways)

Does this automatically use the stock GO file when I reboot? (sorry for so many questions)

 

Thanks,

Phil

syslog.txt

emhttp cannot be restarted without a reboot. Look at the go file in the config directory on the flash drive and compare it to the one in my sig.

  • Author

Done. System rebooted without any problems. I'll keep an eye on it for the next few days and let you know if it cuts out again. Either way I'll keep you posted.

 

Thanks,

Phil

  • Author

Alright, I'm probably jinxing things by posting this and it will go down tonight, but as of NOW things are working fine without any dropped connection problems. I'll keep an eye open and keep you posted if anything further happens.

 

Thanks for all your help!

Phil

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