[SOLVED] Unraid 4.7 unreachable via web, telnet, ping, monitor & Keyboard

[xen]

Hello everyone, this is my first post here so my apologies for the length of this post. I am running Unraid 4.7 with 6 disks (1 Parity + 1 Cache + 4 Data). I added another 2TB disk (making it 7 disks in total - all disks are 2TB) and prepped it and formatted the disk successfully (took about 1.5 days). The 7th disk was successfully added to the Unraid and ready for use. I then started to copy files from my Windows 8 computer to the Unraid (over 122 GB of files). After an hour copying files (using teracopy); the Unraid stopped responding (no webpage but keyboard & monitor connected to Unraid was working). So, I entered the command "stop -h now" but it would not stop even after two days.  I noticed the Unraid network port was still transmitting (even after two days). I unplugged the network cable and the Unraid reported a lost connection and then immediately shutdown (apparently it was still trying to get the files). I then started the Unraid server and which started a parity check - which started well but after a few hours the Web interface lost connection, I could not ping the server, I could not telnet or see any text on the monitor connected to the Unraid server (monitor is working fine). I been reading for two days but I cannot find another situation like mine; where there is no way to access the Unraid. The Unraid is still unreachable and it has been running for two days (I was hoping the parity check would complete) . Can anyone point me in the right direction. Thank you.     

 

[sOLVED] I solved this by replacing my PCI SATA interface card with a PCI Express card. 

[eroz]

Kind of hard without a syslog, other than guesses. Run chkdsk on your flash drive. Run a test on your memory, make sure they are seated firmly, check your cables. I would recommend getting a copy of your syslog posted.

[kgregg]

connect keyboard and monitor to unRAID system and watch it boot up (cold boot, from powered off).  post any error messages you see.

 

does your unRAID license support 7 total drives? 

 

[xen]

Firstly, Thank you Eroz & Kgregg for your assistance. I ran dskchk on the flash drive and checked my 2x2GB memory modules and after 4 passes ...no errors for both items. I disconnected and reseated connections (I recently air cleaned my Unraid to clear dust). I was able to connect to Unraid while the Parity Check started and saved the Syslog.txt file (I have the Powerdown package installed so the shutdown worked successfully). I am attaching the Syslog.txt file. Thanks again.

syslog.txt

[xen]

Sorry, forgot to answer you, Kgregg. Yes, my Unraid version does support my drive configuration; I have the Pro version.  I actually purchased the same amount of drives to create a second Unraid as a mirror to my first, just in case, but I have not had the time to setup my second Unraid.

[xen]

I have an update. I started the Unraid and instead of booting into a self-checking state the Unraid immediately started and I was able to see my drives all green and access files. I found this odd so I decided to run a Parity Check. Initially, I was able to Refresh the main web page, but after 12 hours, I cannot access the main web page, ping, telnet or get anything on the server screen (maybe this is normal since it is running a Parity Check). The drive light is on so I am assuming the Parity Check is running; but this occurred before for two days.

[eroz]

Didn't realize you are using v4.7 since you posted in the v6 forum.  I see this from your syslog

AMI BIOS detected: BIOS may corrupt low RAM, working around it.

perhaps updating your BIOS might help.

 

I also see lots of errors in the log but I'm not sure if they are true errors.  And it looks like your samba shares get deleted and then it is unable to find your shares.

Dec 27 05:16:30 unraid emhttp: shcmd (32): rm /etc/samba/smb-shares.conf >/dev/null 2>&1
Dec 27 05:16:32 unraid emhttp: get_config_idx: fopen /boot/config/shares/Andy.cfg: No such file or directory - assigning defaults
Dec 27 05:16:32 unraid emhttp: get_config_idx: fopen /boot/config/shares/Mari.cfg: No such file or directory - assigning defaults
Dec 27 05:16:32 unraid emhttp: get_config_idx: fopen /boot/config/shares/Nate.cfg: No such file or directory - assigning defaults
Dec 27 05:16:32 unraid emhttp: get_config_idx: fopen /boot/config/shares/PDFs.cfg: No such file or directory - assigning defaults
Dec 27 05:16:32 unraid emhttp: get_config_idx: fopen /boot/config/shares/VMs.cfg: No such file or directory - assigning defaults
Dec 27 05:16:32 unraid emhttp: get_config_idx: fopen /boot/config/shares/Zen.cfg: No such file or directory - assigning defaults
Dec 27 05:16:32 unraid emhttp: get_config_idx: fopen /boot/config/shares/lost+found.cfg: No such file or directory - assigning defaults

 

Try starting unraid without any of your plugins, maybe one f them is corrupt?

 

MODS, perhaps move this thread to the right forum.

[xen]

Thank you Eroz. Sorry, I see Unraid OS Version 6 and 5 support but not for version 4. Should I post to Other » unRAID Server 4.5" because there is no 4.7 listed?