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Is my new drive dead?

Featured Replies

Hi can someone please take a look at my syslog and advise if my drive is bad.

 

History: I installed a SAS2LP controller to my system yesterday followed by two Seagate 4tb drives. Using gfjardim's brilliant pre-clear plugin I initiated a pre-clear on both drives. This morning I have woken to lots of errors in syslog and one of the drives has disappeared from the pre-clear GUI. Pretty sure the drive needs an RMA but would appreciated confirmation.

 

syslog_2.zip

Hi can someone please take a look at my syslog and advise if my drive is bad.

 

History: I installed a SAS2LP controller to my system yesterday followed by two Seagate 4tb drives. Using gfjardim's brilliant pre-clear plugin I initiated a pre-clear on both drives. This morning I have woken to lots of errors in syslog and one of the drives has disappeared from the pre-clear GUI. Pretty sure the drive needs an RMA but would appreciated confirmation.

 

Cant it be a loose SATA or power cable cable?

 

Could well be a controller issue too. Can you  try connecting the disk to a SATA port on the motherboard?

  • Community Expert

Your attached zip is broken.

 

My guess would be the controller. Can't really tell much about the drives without SMART reports.

 

In any case, with unRAID v6 it is much preferred if you go to Tools - Diagnostics and post the complete diagnostics zip file (which contains syslog, smart, and other useful things) instead of just the syslog.

  • Author

Hi trurl, thanks for the heads up.

 

Diagnostics: http://s000.tinyupload.com/index.php?file_id=82431433264350494670

 

Really hope it's not the controller as this is new in my system and the other drive is still pre-clearing no problem. I figured it might be the drive as it had some odd mechanical sounds, combined with errors in syslog.

  • Community Expert

The syslog is showing problems with sdg, but that drive's serial number does not appear in the SMART reports. Looks like it is a 4TB Seagate serial ending in PVEG. You might try attaching it directly to the motherboard and see if you can get some new diagnostics that show the drive.

  • Author

You are correct the drive ends in PEVG and is 4tb. I'll try your advice later, thanks.

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