April 3, 201610 yr Hi all, Sorry if there is a guide for this - please point me to it. After a long time I have a drive with some errors on it. It's a WD Green 5400 rpm 3Tb drive - says it has 56 errors - see attached. The SMART report says it passes. Report attached. What do I need to do now to fix this. Thank you. WDC_WD30EZRX-00D8PB0_WD-WCC4N5HKE4S0-20160403-0904.txt
April 3, 201610 yr Perform a SMART Test, dont just view smart data. The smart test last ran on that drive at 2282 hours, but the drive has now been on for more than 4197 hours, which was over 80 days ago if you dont power cycle your system. Also, typically when a user has errors it is customary to post a full Diagnostics file, if you're running version 6 or higher.
April 4, 201610 yr Author Thanks Brit. Extended SMART scan attached. WDC_WD30EZRX-00D8PB0_WD-WCC4N5HKE4S0-20160403-1037.txt
April 4, 201610 yr Author Tried to attach diagnostic - says its too big...? file is ziped. The syslog is large at 1.9Mb (uncompressed) Majority of the entries seems to be: Apr 2 01:40:19 XXXXXXX kernel: hid-generic 0003:0461:4E22.02DF: input,hidraw0: USB HID v1.11 Mouse [PixArt USB Optical Mouse] on usb-0000:00:14.0-13/input0 Apr 2 01:41:19 XXXXXXX kernel: usb 1-13: USB disconnect, device number 111 Apr 2 01:41:21 XXXXXXX kernel: usb 1-13: new low-speed USB device number 112 using xhci_hcd Apr 2 01:41:21 XXXXXXX kernel: usb 1-13: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes Apr 2 01:41:21 XXXXXXX kernel: input: PixArt USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-13/1-13:1.0/0003:0461:4E22.02E0/input/input741 I did just upgrade the Motherboard + memory + cpu.
April 4, 201610 yr Author This bit from the syslog seems relevant Apr 2 03:47:58 theoracle kernel: ata7.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 Apr 2 03:47:58 theoracle kernel: ata7.00: irq_stat 0x40000001 Apr 2 03:47:58 theoracle kernel: ata7.00: failed command: READ DMA EXT Apr 2 03:47:58 theoracle kernel: ata7.00: cmd 25/00:40:e8:67:30/00:05:45:01:00/e0 tag 3 dma 688128 in Apr 2 03:47:58 theoracle kernel: res 51/40:bf:68:6b:30/00:01:45:01:00/e0 Emask 0x9 (media error) Apr 2 03:47:58 theoracle kernel: ata7.00: status: { DRDY ERR } Apr 2 03:47:58 theoracle kernel: ata7.00: error: { UNC } Apr 2 03:47:58 theoracle kernel: ata7.00: configured for UDMA/133 Apr 2 03:47:58 theoracle kernel: sd 8:0:0:0: [sdh] tag#3 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08 Apr 2 03:47:58 theoracle kernel: sd 8:0:0:0: [sdh] tag#3 Sense Key : 0x3 [current] [descriptor] Apr 2 03:47:58 theoracle kernel: sd 8:0:0:0: [sdh] tag#3 ASC=0x11 ASCQ=0x4 Apr 2 03:47:58 theoracle kernel: sd 8:0:0:0: [sdh] tag#3 CDB: opcode=0x88 88 00 00 00 00 01 45 30 67 e8 00 00 05 40 00 00 Apr 2 03:47:58 theoracle kernel: blk_update_request: I/O error, dev sdh, sector 5455768424 Apr 2 03:47:58 theoracle kernel: ata7: EH complete Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768360 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768368 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768376 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768384 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768392 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768400 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768408 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768416 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768424 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768432 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768440 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768448 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768456 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768464 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768472 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768480 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768488 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768496 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768504 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768512 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768520 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768528 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768536 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768544 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768552 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768560 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768568 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768576 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768584 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768592 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768600 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768608 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768616 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768624 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768632 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768640 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768648 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768656 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768664 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768672 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768680 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768688 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768696 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768704 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768712 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768720 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768728 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768736 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768744 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768752 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768760 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768768 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768776 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768784 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768792 Apr 2 03:47:58 theoracle kernel: md: disk14 read error, sector=5455768800 Apr 2 03:48:56 theoracle kernel: usb 1-13: USB disconnect, device number 110 Apr 2 03:48:57 theoracle kernel: usb 1-13: new low-speed USB device number 111 using xhci_hcd Apr 2 03:48:57 theoracle kernel: usb 1-13: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes Apr 2 03:48:57 theoracle kernel: input: PixArt USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-13/1-13:1.0/0003:0461:4E22.035C/input/input865
April 4, 201610 yr Community Expert Disk passed extended SMART test and looks healthy, check/replace cables and keep an eye on it.
April 4, 201610 yr Community Expert Not really, but it doesn't look serious, mouse disconnecting/losing connection?
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