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Network card does not work after 6.2 upgrade [Solved]

ijuarez
in General Support

Featured Replies

i have a Dell YT674 Intel PRO/1000 Quad Port Gigabit PCIe Network Interface Card on my dual xeon board (natex board) prior to the upgrade on 6.1.9 card worked flawlessly however after upgrade it quit working. Not a hardware issue, i can boot using any linux live image and they all see the card and the ports (yes i plugged them all in) I watch the server and the boot process and card is lit up and ready to go but right after it begins Loading initramfs the lights on the card stop and no no network . luckily the board has two on board nics those stay on. So I configure one of those so the system stays up.  I am not sure why they quit working as the seem to be using the same driver. here is a snippet from syslog, the ones that show up are the onboard the others are on the card.

 

Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:06:00.0: Intel(R) Gigabit Ethernet Network Connection
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:06:00.0: eth0: (PCIe:2.5Gb/s:Width x4) 00:1b:21:29:0b:d0
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:06:00.0: eth0: PBA No: Unknown
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:06:00.0: Using MSI-X interrupts. 4 rx queue(s), 4 tx queue(s)
Sep 20 17:33:31 LahomaMediaCenter kernel: mpt2sas_cm0: LSISAS2008: FWVersion(10.00.02.00), ChipRevision(0x03), BiosVersion(00.00.00.00)
Sep 20 17:33:31 LahomaMediaCenter kernel: mpt2sas_cm0: Protocol=(
Sep 20 17:33:31 LahomaMediaCenter kernel: Initiator,Target
Sep 20 17:33:31 LahomaMediaCenter kernel: ), Capabilities=(
Sep 20 17:33:31 LahomaMediaCenter kernel: TLR,EEDP
Sep 20 17:33:31 LahomaMediaCenter kernel: ,Snapshot Buffer,Diag Trace Buffer
Sep 20 17:33:31 LahomaMediaCenter kernel: ,Task Set Full,NCQ
Sep 20 17:33:31 LahomaMediaCenter kernel: )
Sep 20 17:33:31 LahomaMediaCenter kernel: scsi host1: Fusion MPT SAS Host
Sep 20 17:33:31 LahomaMediaCenter kernel: mpt2sas_cm0: sending port enable !!
Sep 20 17:33:31 LahomaMediaCenter kernel: ipmi_si ipmi_si.0: Found new BMC (man_id: 0x000157, prod_id: 0x004a, dev_id: 0x21)
Sep 20 17:33:31 LahomaMediaCenter kernel: ipmi_si ipmi_si.0: IPMI kcs interface initialized
Sep 20 17:33:31 LahomaMediaCenter kernel: ata1: SATA link down (SStatus 0 SControl 300)
Sep 20 17:33:31 LahomaMediaCenter kernel: ata4: SATA link down (SStatus 0 SControl 300)
Sep 20 17:33:31 LahomaMediaCenter kernel: ata3: SATA link down (SStatus 0 SControl 300)
Sep 20 17:33:31 LahomaMediaCenter kernel: ata6: SATA link down (SStatus 0 SControl 300)
Sep 20 17:33:31 LahomaMediaCenter kernel: ata5: SATA link down (SStatus 0 SControl 300)
Sep 20 17:33:31 LahomaMediaCenter kernel: ata2: SATA link down (SStatus 0 SControl 300)
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:06:00.1: Intel(R) Gigabit Ethernet Network Connection
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:06:00.1: eth1: (PCIe:2.5Gb/s:Width x4) 00:1b:21:29:0b:d1
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:06:00.1: eth1: PBA No: Unknown
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:06:00.1: Using MSI-X interrupts. 4 rx queue(s), 4 tx queue(s)
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:07:00.0: Intel(R) Gigabit Ethernet Network Connection
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:07:00.0: eth2: (PCIe:2.5Gb/s:Width x4) 00:1b:21:29:0b:d4
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:07:00.0: eth2: PBA No: Unknown
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:07:00.0: Using MSI-X interrupts. 4 rx queue(s), 4 tx queue(s)
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:07:00.1: Intel(R) Gigabit Ethernet Network Connection
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:07:00.1: eth3: (PCIe:2.5Gb/s:Width x4) 00:1b:21:29:0b:d5
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:07:00.1: eth3: PBA No: Unknown
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:07:00.1: Using MSI-X interrupts. 4 rx queue(s), 4 tx queue(s)
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.0: added PHC on eth4
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.0: Intel(R) Gigabit Ethernet Network Connection
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.0: eth4: (PCIe:5.0Gb/s:Width x4) 00:1e:67:43:ab:9d
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.0: eth4: PBA No: 100000-000
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.0: Using MSI-X interrupts. 8 rx queue(s), 8 tx queue(s)
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.1: added PHC on eth5
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.1: Intel(R) Gigabit Ethernet Network Connection
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.1: eth5: (PCIe:5.0Gb/s:Width x4) 00:1e:67:43:ab:9e
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.1: eth5: PBA No: 100000-000
Sep 20 17:33:31 LahomaMediaCenter kernel: igb 0000:0a:00.1: Using MSI-X interrupts. 8 rx queue(s), 8 tx queue(s)

  • Quote

    I think this might have to do with the new options of network settings in 6.2. Is the 4 port NIC showing up in the network settings?

     

  • Quote
    • Author

    I think this might have to do with the new options of network settings in 6.2. Is the 4 port NIC showing up in the network settings?

     

    Yes, so I posted this, the next day went home and plugged in a network cable, not the same port, boom got lights and  it gets a DHCP address from my second subnet. I know at one point i click every option in the network setting trying to get it to work.

     

    i need more info on the network settings, my plan is to use this secondary port to point some dockers to use my vpn connection. 

  • Quote

    I think this might have to do with the new options of network settings in 6.2. Is the 4 port NIC showing up in the network settings?

     

    Yes, so I posted this, the next day went home and plugged in a network cable, not the same port, boom got lights and  it gets a DHCP address from my second subnet. I know at one point i click every option in the network setting trying to get it to work.

     

    i need more info on the network settings, my plan is to use this secondary port to point some dockers to use my vpn connection.

    Have you tried pushing the help button while in the network settings?

    There should also be a post by bonienl explaining what can be done somewhere.

  • Quote
    • Author

    thank you very much for the direction, not sure how to close a post but this one is solved.

  • Quote

    not sure how to close a post but this one is solved.

    Edit the first post in the thread, and change the title to

    [solved] Network card does not work after 6.2 upgrade

  • Quote

    • Archived

    This topic is now archived and is closed to further replies.

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