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odd error problem

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during monthly parity check, got a message that disk 5 had 384 errors.  parity check finished, and got email saying parity finished successfully

 

ran both a quick, and long smart test.  for some reason, they appear to be clean, unless i'm readying them wrong!  both attached.  even more odd, the webui is showing a pending sector count, but the smart test doesn't seem too

 

can anyone help me sort out this info?  it almost seems like the smart test, and the webgui, are reporting on different drives!

Capture.JPG

WDC_WD60EFRX-68MYMN1_WD-WX91D6535CN7-20170704-1126.txt

WDC_WD60EFRX-68MYMN1_WD-WX91D6535CN7-20170704-1238.txt

SMART looks fine, but that doesn't always mean an healthy disk, I would swap cables with a different disk and if there are more errors on the same disk in the future replace it.

  • Author

thanks, any thoughts on why the webgui is showing pending reallocations, but the smart report doesn't?

Screenshot showing the

49 minutes ago, grither said:

webgui is showing pending reallocations

 

  • Author

the first picture i posted is taken from the main page, clicking on disk 5, and then i took the posted screen shot showing 197 pending sectors?

4 minutes ago, grither said:

ok sure, screenshot above showing the webgui, and diagnostics attached.  thanks for taking the time to help!

 

tower-diagnostics-20170704-1344.zip

Your screen shots just shows which SMART attribute numbers are being monitored - not their current values.

Edited by itimpi

OK, I think you mean the 197 next to the pending sector, those are the monitore SMART ID's not the actual values, on the GUI those are below that

 

197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0

 

ID - Value

  • Author

oh wow i feel stupid.  thanks for pointing that out. 

 

I actually filed an RMA for the drive lol!  i got 384 read errors (still unsure what caused that) but then i thought i saw 197 pending sector reallocations.  

 

any recommendations for what to do with the drive?  you mentioned moving to another slot and monitoring.  

1 minute ago, grither said:

any recommendations for what to do with the drive?

 

1 hour ago, johnnie.black said:

I would swap cables with a different disk and if there are more errors on the same disk in the future replace it.

 

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