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(SOLVED) server freezing

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I have been running the server fine for about half a year.

I think its handbrake (it started when I started using it). I went to the tools and then system log and there is no errors. the server just hangs (fans spin hdd lamp off but the third time today it was just constantly open but the server doesn't do anything).

but it can take a long time to crash. today it was working from 7:30 this morning and crashed at 7:30 the afternoon.

is there any other log i can check?

Edited by technomancer__

  • Community Expert

Tools - Diagnostics, post complete zip

  • Community Expert

Are you using the Ryzen specific settings? It's not on your go file, though most boards have now a bios setting for that, as long as using a current bios, like "power supply idle control" or similar, it should be set to "typical current idle" or similar.

  • Author
12 hours ago, johnnie.black said:

Are you using the Ryzen specific settings? It's not on your go file, though most boards have now a bios setting for that, as long as using a current bios, like "power supply idle control" or similar, it should be set to "typical current idle" or similar.

no, I am not using  Ryzen specific settings.

I have the 2700x with the asus prime x470

so i have to set the power supply idle control to typical current idle?

  • Community Expert
34 minutes ago, technomancer__ said:

so i have to set the power supply idle control to typical current idle?

Yes, alternatively see the notes about Ryzen here.

  • Author
5 hours ago, johnnie.black said:

Yes, alternatively see the notes about Ryzen here.

updated bios to latest and changed the setting you asked i will report back if solved

  • Author
On 9/26/2018 at 2:44 PM, johnnie.black said:

Yes, alternatively see the notes about Ryzen here.

now it works fine thanks how do i mark as solved?

  • Community Expert

Good, see here:

 

  • Author
On 9/29/2018 at 1:23 AM, johnnie.black said:

Good, see here:

 

done

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This topic is now archived and is closed to further replies.

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