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Disk Error

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Hi all,

 

I had an issue the other day where one of my drives became disabled overnight. Ran a full SMART check and the drive showed no issues, there were no writes being performed at the time so I put it down to a hardware error, changed the SATA cable and re-enabled the drive with the Trust My Array procedure.

 

Runnings through the logs of the drive at the moment I keep seeing these errors.

 

Jun 15 02:45:56 SERVER kernel: ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
Jun 15 02:45:56 SERVER kernel: ata10.00: configured for UDMA/133
Jun 15 02:45:56 SERVER kernel: ata10: EH complete
Jun 15 02:45:56 SERVER kernel: ata10.00: sense data available but port frozen
Jun 15 02:45:56 SERVER kernel: ata10: limiting SATA link speed to 1.5 Gbps
Jun 15 02:45:56 SERVER kernel: ata10.00: exception Emask 0x10 SAct 0x0 SErr 0x280100 action 0x6 frozen
Jun 15 02:45:56 SERVER kernel: ata10.00: irq_stat 0x48000001, interface fatal error
Jun 15 02:45:56 SERVER kernel: ata10: SError: { UnrecovData 10B8B BadCRC }
Jun 15 02:45:56 SERVER kernel: ata10.00: failed command: READ DMA EXT
Jun 15 02:45:56 SERVER kernel: ata10.00: cmd 25/00:00:78:df:fa/00:01:2a:03:00/e0 tag 20 dma 131072 in
Jun 15 02:45:56 SERVER kernel: ata10.00: status: { DRDY SENSE ERR }
Jun 15 02:45:56 SERVER kernel: ata10.00: error: { ICRC ABRT }
Jun 15 02:45:56 SERVER kernel: ata10: hard resetting link
Jun 15 02:45:57 SERVER kernel: ata10: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
Jun 15 02:45:57 SERVER kernel: ata10.00: configured for UDMA/133
Jun 15 02:45:57 SERVER kernel: ata10: EH complete

Any ideas what is causing this? I'm confident the drive is fine. Should I be looking at changing the SATA port on my MB? Another dud cable perhaps?

Looking through the SMART data I have a tonne of UDMA CRC error's.

 

Cheers

why are you confident the drive is fine?  smart is like a check oil light in the car, hardly 100% accurate, just tends to give more info.

 

Why did you do a trust array?  you should recalc parity at the least now, because that wasn't a great idea.

 

I'd run badblocks on the drive, I like to use random pattern write tests, but be aware it will clear that drive out.  Its the best test i know of to determine if the drive is problematic or not.

  • Author

The only reason i'd suggest the drive is fine is because it was purchased 6 weeks ago and pre-cleared fine before use. I know drives can fail at any time but is it likely within 4 weeks of a pre-clear completing?

 

Parity was done after the new array was set and came up with 0 errors.

 

Edited by qwijibo

20 minutes ago, qwijibo said:

The only reason i'd suggest the drive is fine is because it was purchased 6 weeks ago and pre-cleared fine before use. I know drives can fail at any time but is it likely within 4 weeks of a pre-clear completing?

 

Parity was done after the new array was set and came up with 0 errors.

 

Drives usually die early in their life, or pretty late.

I mean you should recalc parity after you "trusted" the drive that was dropped out, because you couldn't trust it if it dropped out of an active array... it might have been fine, but you should recalc parity to be sure.

 

Your idea of the cable isn't bad, they are cheap.  Always use new cables when swapping drives or building machines, they aren't worth the cost if they could potentially cause any issues at all.

 

memtest would be a good idea too, just to cover bases.

  • Community Expert
3 hours ago, qwijibo said:

BadCRC

9 times out of 10 this is a bad SATA cable.

  • Community Expert

Go to Tools-Diagnostics and attach the complete diagnostics zip file to your next post.

 

6 hours ago, qwijibo said:

there were no writes being performed at the time

Only a write will disable a drive.

  • Community Expert
30 minutes ago, trurl said:

Only a write will disable a drive.

  1. Something was writing to the disk and the write failed.
  2. Something was reading from the disk, the read failed, Unraid got the data from the parity calculation, tried to write it back to the disk, and that write failed.

I wouldn't be surprised if scenario 2 isn't the most common way a disk with a bad connection gets disabled.

  • Author

I replaced the cable and swapped to a different SATA port and has been fine for the past 24 hours.

 

I'm putting it down to a dud cable. Or port.

 

Thanks for the replies.

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