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Random Crashes after reboot !!

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Hello,

I have a big problem. When I start my Unraidserver ( Ryzen threadripper 1920x, 16gb Corsair, Corsair PSU 700W, Samsung Evo 250GB SSD)everything goes right, but if i am starting the vms and do something in the vms (starting a application for example) the server crashed and was offline (no ping). So what can I do ?

Please help !!

 

This are the diagnostics after a reboot before it crashed.

vm-server-diagnostics-20191001-1906.zip

3 hours ago, Pixxelcrasher said:

Ryzen threadripper 1920x

Have you disabled C States in the BIOS?

  • Author

Sorry, what are C States ?

A BIOS setting for the motherboard and CPU.

  • Author

I cant find this setting in my bios !?

Now i have tried it again and it works for 20min or so and that it crashed again...I also monitored the logs to see any error but i got only an TIME_Error in the kernel.... is this the problem ?

Edited by Pixxelcrasher

Maybe you also need a BIOS update.  Yours is Nov, 2018 and I would think that on a Ryzen board there have been later updates

  • Author

So the time sync error is no problem ?

How can I update my BIOS ?

  • Author

PLEASE HELP

 

Look in your motherboard manual on the update procedure

Sent from my NSA monitored device

Pixxelcrasher, I have a new AMD build and also saw crashes until I updated BIOS - same story where it had a BIOS from 2018 when I received it.    You should look up the manufacturer's website for your motherboard and that will contain BIOS downloads and also instructions on how to update it.

  • Author

I have done the update-> same error.... but only when i start the vm service then I have round about 5 minutes and then the server is no longer reachable but when the vm service is not started the server runs perfectly

2 minutes ago, Pixxelcrasher said:

I have done the update-> same error.... but only when i start the vm service then I have round about 5 minutes and then the server is no longer reachable but when the vm service is not started the server runs perfectly

 

You should attach new diagnostics logs, will also enable folks to sanity check your BIOS was indeed updated successfully   (you were previously on X399 Phantom Gaming 6, BIOS P1.10 11/15/2018).

  • Author

?

 

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