Hey,

so tonight my partner told me that Plex stopped working and I thought it must just be a network issue but when I checked on Unraid all my dockers were broken, there's no listed shares and problem a lot of other problems.

I am at a loss as to what happened but I have about 28tb of data in limbo if I can't figure it out, my best guess is there is a problem with the cache drive but I'm not completely sure.

I have attached my diagnostics hopefully someone can make sense of it for me.

 

thanks

tower-diagnostics-20191130-0843.zip

There was some issue with the controller:

Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef000 flags=0x0000]
Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef500 flags=0x0000]
Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef180 flags=0x0000]
Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef600 flags=0x0000]
Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef100 flags=0x0000]
Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef280 flags=0x0000]
Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef400 flags=0x0000]
Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef580 flags=0x0000]
Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef780 flags=0x0000]
Nov 30 19:15:19 Tower kernel: ahci 0000:01:00.1: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0xffdef300 flags=0x0000]
Nov 30 19:15:19 Tower kernel: AMD-Vi: Event logged [IO_PAGE_FAULT device=01:00.1 domain=0x0000 address=0xffdef700 flags=0x0000]
Nov 30 19:15:19 Tower kernel: AMD-Vi: Event logged [IO_PAGE_FAULT device=01:00.1 domain=0x0000 address=0xffdef480 flags=0x0000]
Nov 30 19:15:19 Tower kernel: AMD-Vi: Event logged [IO_PAGE_FAULT device=01:00.1 domain=0x0000 address=0xffdef680 flags=0x0000]
Nov 30 19:15:19 Tower kernel: AMD-Vi: Event logged [IO_PAGE_FAULT device=01:00.1 domain=0x0000 address=0xffdef200 flags=0x0000]
Nov 30 19:15:19 Tower kernel: AMD-Vi: Event logged [IO_PAGE_FAULT device=01:00.1 domain=0x0000 address=0xffdef080 flags=0x0000]
Nov 30 19:15:19 Tower kernel: AMD-Vi: Event logged [IO_PAGE_FAULT device=01:00.1 domain=0x0000 address=0xffdef380 flags=0x0000]

 

First cache drive dropped offline, then multiple data disks also dropped:

 

Nov 30 19:16:52 Tower kernel: md: disk1 read error, sector=54003800
Nov 30 19:16:52 Tower kernel: md: disk1 read error, sector=54003808
Nov 30 19:16:52 Tower kernel: md: disk1 read error, sector=54003816

Nov 30 19:16:54 Tower kernel: md: disk0 read error, sector=6921397744
Nov 30 19:16:54 Tower kernel: md: disk0 read error, sector=6921397752
Nov 30 19:16:54 Tower kernel: md: disk0 read error, sector=6921397760
Nov 30 19:16:54 Tower kernel: md: disk0 read error, sector=6921397768

Nov 30 19:18:24 Tower kernel: md: disk2 read error, sector=6921397136
Nov 30 19:18:24 Tower kernel: md: disk2 read error, sector=6921397144
Nov 30 19:18:24 Tower kernel: md: disk2 read error, sector=6921397152

I suggest you reboot and post new diags to see current status.

thanks for the reply the system won't reboot from command line or through the webgui, it says it is going down for a reboot but never does

 

is there another option to shutdown or will I have to cut the power and hope nothing gets corrupted?

Anything in the logs about the reboot being cancelled?

If it doesn't reboot from the CLI you'll need to force it.