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Disabled-DIsk

Featured Replies

Hi All,

 

woke up this morning to a disabled disk. looking at the smart data I think the array simply stopped it  because of a number of prevails in the smart data(attached),  is the drive done?  what should I do? what other logs do you need?

Thanks in advance.

athena-smart-20200124-0615.zip

athena-diagnostics-20200124-0627.zip

Edited by WyoFarr
added diagnostics

  • Community Expert

Disk looks perfectly healthy, please post the complete diags: Tools -> Diagnostics

  • Author
7 minutes ago, johnnie.black said:

Disk looks perfectly healthy, please post the complete diags: Tools -> Diagnostics

Thanks for the quick reply,  added the diagnostics to the first post.  

  • Community Expert

Diags are after rebooting so we can't see what happened, check that the emulated disk is mounting correctly and if yes you can rebuild on top, or if you want to play it safer rebuild to a new disk in case something goes wrong.

 

Before doing it it's a good idea to swap cables/slot with another disk to rule that out in case it happens again with the same disk, also good idea to update LSI firmware to latest since it's on a very old one.

  • Author

Any chance you can point me to the right firmware and a tutorial as to how?  

As for emulation,  how the hover-over says the disk is emulated,  how/where would I see that it is mounted?

  • Community Expert
4 minutes ago, WyoFarr said:

how/where would I see that it is mounted?

On the right side of the GUI, if it's showing used/free space it's mounted, if not it will say unmountable.

 

5 minutes ago, WyoFarr said:

Any chance you can point me to the right firmware and a tutorial as to how?  

You can download the latest firmware from Broadcom's support site (20.00.07.00), updating is very easy and instructions come with the download package, but you need to boot with a DOS flash drive or for example flash it in a Windows desktop.

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