GUI & Console not accessible 14 hours into drive rebuild

[boxzilla]

Any help on what steps to take ... 

 

14 hours into rebuild.  everything was looking ok, wanted to check on progress gui/dashboard won't load. console won't load.

 

went on my router to see the server is showing on device list as well nothing there.

 

look at the server and typically during rebuild all drives bays are lit up.  now for the past 1+ hour only 2 drive bays lit up.  

 

I am trying to avoid hard reboot,  but don't know what my options are? possibly wait it out?

 

[JorgeB]

Do you have console access? If yes type "diagnostics" and upload them here.

[boxzilla]

no console access ... 

 

no access through any means I've tried. 

[JorgeB]

You don't have console access (like keyboard/monitor or IPMI) or console isn't working?

[boxzilla]

I tried monitor and ipmi and nothing on screen.  I dont know if im doing anything wrong.  

[JorgeB]

Screen goes blanc after a few seconds, try pressing a key, if nothing appears you'll need to force a reboot.

 

 

[boxzilla]

Thanks, yes I had to hard reboot. looks like something pretty crazy happened during rebuild I would have to assume on hard reboot parity check was going crazy with millions of errors.  another drive was showing as failed. shutdown checked wiring and rebooted things seemed better.   though my second drive was still showing failed.   parity check no errors.  start rebuild fails and initiates read only parity check, but starts at 2tb not from zero for current position in check.  and check completes zero errors clear.  

 

I disable the disks that have failed and initiated another parity check.    I have dual parity, I can only assume the parity check will show as no errors.  I hope to try to rebuild again.   I dont know how to proceed, used unraid for a long time with little issue.  and I am certainly not a power user and would really appreciate assistance.

syslog.txt unraid-diagnostics-20200409-1310.zip unraid-diagnostics-20200410-1101.zip

[JorgeB]

Looks like the typical SASLP problem, errors on multiple disks:

Apr  9 12:59:14 unRAID kernel: ata7.00: status: { DRDY }
Apr  9 12:59:14 unRAID kernel: ata8.00: status: { DRDY }
Apr  9 12:59:14 unRAID kernel: ata9.00: status: { DRDY }
Apr  9 12:59:14 unRAID kernel: ata7: hard resetting link
Apr  9 12:59:14 unRAID kernel: ata8: hard resetting link
Apr  9 12:59:14 unRAID kernel: ata10.00: status: { DRDY }
Apr  9 12:59:14 unRAID kernel: ata9.00: failed command: READ FPDMA QUEUED
Apr  9 12:59:14 unRAID kernel: ata11.00: status: { DRDY }
Apr  9 12:59:14 unRAID kernel: ata10.00: failed command: READ FPDMA QUEUED
Apr  9 12:59:14 unRAID kernel: ata9.00: cmd 60/10:00:60:c7:0d/00:00:00:00:00/40 tag 28 ncq dma 8192 in
Apr  9 12:59:14 unRAID kernel:         res 40/00:ff:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Apr  9 12:59:14 unRAID kernel: ata10.00: cmd 60/10:00:60:c7:0d/00:00:00:00:00/40 tag 20 ncq dma 8192 in
Apr  9 12:59:14 unRAID kernel:         res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Apr  9 12:59:14 unRAID kernel: ata9.00: status: { DRDY }
Apr  9 12:59:14 unRAID kernel: ata9.00: failed command: READ FPDMA QUEUED

 

You should replace them with LSI HBAs, also change onboard SATA from IDE to AHCI.

[boxzilla]

thanks for your help. I can do that.  thanks, my hardware is all old.  from my original build in 2010-11.  It fully meets my current needs will LSI HBAs be compatible? (my mother board is a Supermicro X8SIL).  is there any way I can be recommended/given direction what to buy?  I have googled and wouldn't want to buy the wrong item.  thanks again for your help!

[JorgeB]

Any LSI with a SAS2008/2308/3008/3408 chipset in IT mode, e.g., 9201-8i, 9211-8i, 9207-8i, 9300-8i, 9400-8i, etc and clones, like the Dell H200/H310 and IBM M1015, these latter ones need to be crossflashed.

 

And yes, they should work fine on an X8SIL.