Stassh1 Posted April 13, 2020 Share Posted April 13, 2020 Hi, long time lurker in terms of getting started, finally decided to taker the plunge with a trial. One day after a reboot, I noticed I could not connect to the web GUI from my PC. I tried all sorts of things after google searches, then tried to navigate to the web console using my mobile device & noticed it worked. After that I figured my IP may have been blocked somehow so I tried to connect with a different IP & then different windows computers but still can't get in. But it works on my wife's macbook pro. Any Ideas? Quote Link to comment
trurl Posted April 13, 2020 Share Posted April 13, 2020 Are you trying to access it by name or by IP? Are all of these devices on the same subnet? Quote Link to comment
Stassh1 Posted April 13, 2020 Author Share Posted April 13, 2020 IP & everything is on the same subnet. Quote Link to comment
trurl Posted April 13, 2020 Share Posted April 13, 2020 Are you sure something else doesn't have the same IP? I always use DHCP (the default) and then reserve IP by MAC address at my router, so everything is managed from one place. Quote Link to comment
Stassh1 Posted April 14, 2020 Author Share Posted April 14, 2020 Positive, but I don't take that approach. I set my DHCP range & anything I need statically assigned is outside of that range. Quote Link to comment
trurl Posted April 14, 2020 Share Posted April 14, 2020 Go to Tools - Diagnostics and attach the complete diagnostics zip file to your NEXT post. Quote Link to comment
trurl Posted April 14, 2020 Share Posted April 14, 2020 Can you ping your server? Quote Link to comment
trurl Posted April 14, 2020 Share Posted April 14, 2020 19 hours ago, Stassh1 said: figured my IP may have been blocked somehow Are you trying to access your server from outside your LAN? Quote Link to comment
Stassh1 Posted April 15, 2020 Author Share Posted April 15, 2020 All testing is on the internal LAN. I can ping from all machines. hms-diagnostics-20200415-0022.zip Quote Link to comment
trurl Posted April 15, 2020 Share Posted April 15, 2020 So all machines on your LAN can ping, but some machines on your LAN can access the webUI and some can't. That suggest a problem with those machines that can't. Do you have any adblockers or something else that might be blocking access? Have you tried another browser? Have you cleared browser cache? Any idea what this is about? Apr 14 15:33:14 HMS kernel: TCP: request_sock_TCP: Possible SYN flooding on port 26495. Sending cookies. Check SNMP counters. Quote Link to comment
Stassh1 Posted April 17, 2020 Author Share Posted April 17, 2020 On 4/15/2020 at 8:48 AM, trurl said: So all machines on your LAN can ping, but some machines on your LAN can access the webUI and some can't. That suggest a problem with those machines that can't. Do you have any adblockers or something else that might be blocking access? Have you tried another browser? Have you cleared browser cache? Any idea what this is about? Apr 14 15:33:14 HMS kernel: TCP: request_sock_TCP: Possible SYN flooding on port 26495. Sending cookies. Check SNMP counters. Adblockers were running when it worked but also disabled as tests used different browsers. already cleared cache as well . I google the system message & it seems like that's an informative message. Quote Link to comment
Stassh1 Posted April 18, 2020 Author Share Posted April 18, 2020 figured it out .... well kind of. Reset the TCP IP stack on one of my windows machines & got it working. Now to figure out what happened. Thanks for the help! Quote Link to comment
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