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[SOLVED] Device is disabled, contents emulated Please HELP

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Stopped the array and my dockers to add a UPS, shutdown, and when I restarted, the newest drive was disabled. It says array started, unprotected.

 

Please help me....

unraidserver-diagnostics-20200429-2337.zip

I assume that the problem disk is disk5?     If so it looks as if it has dropped offline and as a result got lots of write errors (which is why it is disabled).    Because it is offline there is no SMART information to give an indication of its health.

 

i suggest that you stop the system and carefully check the cabling (SATA and power) to the drive as cabling issues are far more common than disks actually failing.   If on powering back up it comes online it will still show as disabled, but you will be able to see the SMART information by clicking on the drive on the Main tab.    If that shows SMART information I suggest you post new diagnostics so we can give an assessment of the drives health.    If it does not come back online then the drive has really failed and you will need a replacement.

 

While the disk is disabled Unraid will be using the combination of the other data drives plus the parity drive to ‘emulate’ the missing disk so you can still see its contents via this emulation.   If you cannot see the emulated contents for any reason then let us know exactly what you are seeing so we can advise on how to fix that.
 

To clear the disabled state you need to rebuild the contents of the ‘emulated’ drive to a physical drive and the process for doing that is documented here in the online documentation.   Whether that is to a replacement drive or back to the current disk5 will depend on the assessment of the health of disk5.   

  • Author

OK, looking at the SMART, I see UMDA error went from 6 to 9, to 10, I replaced the SATA cable on this drive before when I had a problem, and it has continued to increase. I am going to take the drive back to BB tomorrow morning. I am not going to rebuild back to it with confirmed smart errors. Would you agree with this assessment?

95373194_10158420404868713_2502217237633

unraidserver-diagnostics-20200430-1848.zip

Very unlikely that's a disk problem, most likely culprit is still the SATA cable, you can also try a different SATA port.

  • Author

Well this is the 3rd increment of UDMA error, 2 cables and 2 ports. I really don't want to waste time on a rebuild or recopy files a third time if it is the drive

2 cables and 2 ports

In that case worth tying a new one on its place, assuming you're using good cables.

 

 

  • Author

When it hit 10 is when it dropped out of the array, every time it increased I tried new cable and new port. Went to 6, new cable, 9, new port, 10, dropped out of array with 300 disk read errors. I am packing it up and heading for BB now

  • Author

Got the new drive, starting the rebuild now. See you in about 25 hours...

 

95864317_10158423931153713_6927756079212

  • Author

Rebuild finished, looks good now...

  • JorgeB changed the title to [SOLVED] Device is disabled, contents emulated Please HELP

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