Is Norco gone? (Help, need a new backplane!)


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Hey folks, I recently had a norco backplane fry on me, taking out 4 drives (and another 2 used to troubleshoot).

 

I fixed the issue (bad molex in backwards) but the backplane is dead. I ordered a new one from Norco's official reseller, ipcdirect.com, but it has yet to ship and all emails are being ignored. Phone number on both norco and IPC's websites are both disconnected.

 

Does anyone know how to get in touch with Norco?

 

Alternatively, does anyone have a spare RPC-4224 (BP-001) backplane they can sell?

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Looks like this has been an issue with Norco for a couple of years now, which is unfortunate. They may be more closed than usual due to COVID. What's wrong with your backplane?

EDIT read more of OP - which revision of the backplane do you have, might be as simple as replacing a fuse on the board if it's one of the later ones.

EDIT2 now I'm concerned because I also have an RPC-4224 as my primary chassis, if this is the case I may need to look at migrating to a different chassis.

Edited by Xaero
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  • 7 months later...

Well crap. If you ever see a backplane or heck, a whole case we could part out, hit me up and I’ll gladly split the cost. I’ve got the same v1.3 board.

Edit: just saw that my email to them bounced back, mailbox full. 🤦🏻‍♂️

Edited by jmello
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