New variation on: Share cache is identically named to a disk share

[isrdude]

tower-diagnostics-20191217-1231.zipThanks to Plex and probably my ineptude, I have a variation on this Fix Common Problem error.....

 

Previously had UNRAID specific version of Plex installed that had some issues.  So I  had the binhex-Plexpass version installed and it went wonky on me.  I got pretty tired of constantly needing to correct it that I removed it and installed the Plex linuxserver version....same story, so I installed Plexinc version and now it's all stable....but received this error from Fix Common Problems..I investigated and here are screenshots of what I found:

 

1..in My Media Share found binhex-plexpass  got me curious

2..Now I found both this further down the folder

3..And also this folder

 

Folder 3 is, I believe the correct folder as the date is the latest modified date.  It also corrosponds to my cache....

4..I use Krusader and go into my appdata and I find that binhex-Plexpass is there as well....

 

I have a baaaaad feeling if I use Krusader and delete this others, since it appears that inside each are metadata and listings of my files in my media share, that it will delete everything!  I'd like to free up the space but if instead of deleting I just rename, would that clear the error and ensure UNRAID stability?  Log files attached as well

Thanks gang

 

Yes, I know about the other warning...fixing one problem at a time here!

 

tower-diagnostics-20200611-2042.zip

Edited June 12, 2020 by isrdude
attached diagnostic data

[trurl]

Not clear what FCP is complaining about with the share named "cache". According to your diagnostics you don't have a share by that name.

 

The screenshots you give showing a folder named "Cache" is just a subfolder of the plex appdata (which for some reason isn't in your appdata folder).

 

700GB docker image may be an all-time high. 20GB should be more than enough if you have things configured correctly, and making it larger will not fix anything.

 

Do you have any VMs?

 

What dockers are you trying to run? I am probably going to suggest starting completely over with your dockers.

 

Post new diagnostics and a screenshot of your User Shares.

[isrdude]

Hi Trurl and thanks

 

Yeah, I'm not sure about that either as I never had a cache share......

 

No, I'm not running any VM's either

 

I think the 700 GB was a slip on the zero when I set up trying to make it 70...thanks for the catch.

 

Dockers:  DisKSpeed, Krusader, speedtest, and Plex-Media-Server.....all of this started when I had issue with binhex Plexpass docker, standard PlexMediaServer didn't fix the issues, but Plex-Media-Server Docker did.  I removed the binhex Plexpass before installing the PlexMediaServer Docker and likewise when I put Plx-Media-Server Docker in.....sadly, the folders and files remained as you can see and thus I suspect causing some issues.

 

As for Appdata, I've set up a Cache Configuration with a 500GB SSD for cache.  Fixed some of the previous issues but......

 

I attached diagnostics, syslog and enhanced syslog with the screenshot

 

 

tower-diagnostics-20200617-1445.zip tower-syslog-20200617-1143.zip tower-syslog-20200617-1843.zip

[trurl]

Diagnostics already includes syslog so no reason to post it separately unless it is a different syslog than already contained in diagnostics. Sometimes if people have things getting hung we will have them setup syslog server so they can get syslog from before the hang and reboot and post it, but not needed for now.

 

Post a screenshot of Settings - Docker.

[isrdude]

Okie doke

[trurl]

Go to Settings - Docker, set Enable docker to No. Then, on that same page, delete the docker image. Move the slider from Basic View to Advanced View and post a screenshot.

[isrdude]

OK, done and attached

[trurl]

Make these changes:

 

Docker vDisk size - 20GB

Docker vDisk location - /mnt/cache/system/docker.img

Default appdata storage location - /mnt/cache/appdata

Docker LOG maximum file size 10MB

 

Then 

 

Enable Docker - Yes

click Apply button

 

[isrdude]

Before I set settings back to yes, can I safely delete the other 2 plex versions without losing all my data in plex-media-server folder?

[trurl]

1 minute ago, isrdude said:

Before I set settings back to yes, can I safely delete the other 2 plex versions without losing all my data in plex-media-server folder?

What exactly do you mean by "the other 2 plex versions". Diagnostics don't tell much about your individual dockers. Are you saying you had multiple plex dockers running?

[isrdude]

No, wasn't running multiple plex dockers.  Previously had UNRAID specific version of Plex installed that had some issues.  So I  had the binhex-Plexpass version installed and it went wonky on me.  I got pretty tired of constantly needing to correct it that I removed it and installed the Plex linuxserver version....same story, so I installed Plexinc version and now it's all stable.

 

Up top at the beginning I've a screen shot that shows that even after removing the dockers, the folders remained for each of those versions with the data under the first line folder.  Like to get rid of them since they're taking up space and doing nothing but not at the expense of all my data in the folder I want, Plex-Media-Server folder which is the docker I'm going to reinstall

[trurl]

I'm trying to get you to a more standard setup of the docker system. All of those plex library folders you had from all the other plex installs are in the Media share. The standard place for those is in the appdata share.

 

Is the Media share where your media are stored, such as the actual movie files, etc?

[isrdude]

Yes, the media share is where I have the movies, photos, etc. 

[isrdude]

The good news is everything in those folders are dupes and haven't been updated.  Meanwhile, the Plex-Media-Server folder, which is linked to the Docker I want to use, has been updating.  I'm thinking I can delete the others but I've been burned before so trying to move cautiously this time.  Moving files from my backup back to the primary server takes about 3 weeks to move it all and set up

 

[trurl]

2 minutes ago, isrdude said:

The good news is everything in those folders are dupes and haven't been updated.  Meanwhile, the Plex-Media-Server folder, which is linked to the Docker I want to use, has been updating.  I'm thinking I can delete the others but I've been burned before so trying to move cautiously this time.  Moving files from my backup back to the primary server takes about 3 weeks to move it all and set up

I don't really understand some of that. What are "dupes", the actual movie files etc? What have you been moving from backups, your entire media collection? The actual media collection shouldn't be affected by anything you do with your plex docker, and restoring the media from backup couldn't be expected to fix your plex docker.

 

Assuming you have followed my instructions thus far, you don't have any dockers installed currently since docker image was deleted. But your dockers can be easily reinstalled exactly as they were using the Previous Apps feature on the Apps page. But exactly as they were won't really be good enough since it was all a mess.

 

Is that Plex-Media-Server folder really that important to you? If so we can try to keep it, but it would be simpler to just start over and let a new plex docker install rescan your media. What exactly are you trying to preserve by keeping that folder?

 

It really shouldn't matter which plex docker you use, lots of people are using each of these and they all work. If any of them weren't working for you it was because you had something setup wrong with them.

 

Personally I use the Linuxserver plex so that is the one I am most familiar with.

[trurl]

Are there separate subfolders within the Media share for different types of media, such as Movies, TV Shows, Music, etc? Many people put these in separate shares so Unraid can manage them separately with different user share settings for each. But plex can use them all from the same share as long as different types of media are in different subfolders.

[isrdude]

YES it's important I keep the Plex-Media-Server folders....all the metadata, etc are in Plex-Media-Server...when I say transfer from backup, yes, I mean all the the media if deleting wipes out the files.

As for what is in those dupe folders, I see some jpg and files I'm not familiar with. 

 

Yes I do have all my files under Media umbrella in separate subfolders i.e. Movies, Photos, TV, Sports, etc.  When I started this adventure, 9 years ago, it all went that direction when I load on it's own.  To be honest, nobody told me not to do so and I didn't know enough about UNRAID to ask. Now that I know more, I'm trying to fix this and streamline it......what the heck, before I configure as you suggested, I'm going to try and delete the others...worse comes to worse, I move everything back into the Primary from the backup server if actual files get wiped out and set up it all from scratch as you suggest

 

[trurl]

The "metadata" will be recreated by plex when it rescans your media. If you made any edits to that metadata then those would be lost, as well as any watch status etc. so maybe you do want to keep them. It really shouldn't matter since they can be moved to appdata where they belong and used from there by a new plex install.

 

If you only delete those other plex folders under your Media share it shouldn't have any effect on the actual media files unless you somehow got some actual media files mixed in with those plex libraries. One good reason to have those in the appdata folder is so they aren't mixed in with your actual media. Lots of other good reasons to follow the standard conventions also since other tools you might want to use will work better and easier that way (such as the CA Backup plugin), and your setup will make more sense to others trying to help you and hopefully make more sense to you.

 

[isrdude]

You hit on the goal....make more sense of this.  A lot of this started in the years ago in the beginning when I didn't know better.  Then there was that flap when the UNRAID updates impacted Plex not updating when you added files.  All the little tweaks and adjustments just screwed up my system where I lost track of how and why! 

 

I know the metadata will be rescanned and recreated which I do want to avoid as the TMDB doesn't necessarily always have the poster or correct info.  I end up spending hours manually doing all the adjustments (4500 movie files just as an aside) and that is a ton of work since I did need to edit.  Would love to keep it. But........

 

Currently deleting the other 2 sets of plex folders.  Will need to let them run over night to do so as I'm in "discovery phase" of the delete sequence.

What would be best way to move the Plex-Media-Folder with all the subfolders?  Krusader or MC? I've gotten used to Krusader seems to be more intuitive for my use.

 

[trurl]

34 minutes ago, isrdude said:

Currently deleting the other 2 sets of plex folders.  Will need to let them run over night to do so as I'm in "discovery phase" of the delete sequence.

Plex library has a lot of small files so can take a long time to process them, whether deleting or moving.

 

34 minutes ago, isrdude said:

What would be best way to move the Plex-Media-Folder with all the subfolders?  Krusader or MC? I've gotten used to Krusader seems to be more intuitive for my use.

Either will work assuming your Krusader is setup correctly. But if you deleted docker image as I instructed you don't have Krusader currently and would have to set that up first.

 

I have always just used MC since it has always been there through all the years I have been using Unraid.

 

It could be that your Plex-Media-Server folder is actually on multiple disks on the array though so it might be a little tricky to get that all moved to appdata on cache. Moving from user share to user share will not necessarily obey the cache-only setting of appdata, for example.

 

According to your diagnostics, that Media share is on multiple array disks but none of it is on cache. So probably we can move from /mnt/user0/Media/Plex-Media-Server to /mnt/cache/appdata.

 

We can take a closer look at that tomorrow. Bedtime for me.

[isrdude]

Good day....I deleted the other two plex folder systems as well as any other docker remnants from krusader, speed disk, etc.  Just kept Plex-Media-Server folder.

 

Did the above set up as you directed....but, it appears it doesn't like: Default appdata storage location - /mnt/cache/appdata.....came up red when I enabled docker to yes and hit apply.  Attached the screenshot.  Could this be happening because appdata folder is /mnt/user/appdata and there is a separate /mnt/user/cache?

Edited June 18, 2020 by isrdude

[isrdude]

Looking at my shares and there is no cache share, starting to wonder, "should there be?"

[trurl]

Looking again at your FCP screenshot, it says that warning about a share named cache is a warning that you have set to ignore. I don't think you have that condition anymore but it is still set to ignore it.

 

There should definitely not be a share named cache. That is the whole point of the FCP warning. Since user shares are simply the top level folders on cache and array, there are several ways someone can accidentally create a user share with the same name as a disk, and that is why there is a warning for that. It is easy to get confused, and in fact, it can confuse SMB, if you have a user share with the same name as a disk.

 

On that User Shares page, click Compute... for appdata share and post a screenshot.

[isrdude]

That's what I thought, but the conficting FCP message is throwing me off, as well as the docker settings not taking.  I reset the warnings in FCP and did a recan....still shows the same 2 warnings as before.

 

Appdata screen shot attached

[trurl]

Post new diagnostics.