[SOLVED] Please help with Intel RS3WC080 Raidcontroller

[LuxVita]

Hi there,

 

my name is Chris and i have just built my first server.

Hardware:

- Asrock x470D4U2-2T (https://www.asrockrack.com/general/productdetail.asp?Model=X470D4U2-2T#Specifications)

- AMD Ryzen 5 2500

- Samsung M391A2K43BB1-CTD (1x, 16GB, DDR4-2666, DIMM 288)

- 2x WD Red (8TB, 3.5") for data

- 1x WD Red (12TB, 3.5") parity drive

- 1x WD Black (256GB, M.2 2280) for cache

- Intel Raid Controller RS3WC080 12Gb/s SAS 6Gb/s SATA 8 internal ports MD2 (https://ark.intel.com/content/www/de/de/ark/products/77345/intel-raid-controller-rs3wc080.html)

- Case: SilverStone CS381 (https://www.silverstonetek.com/product.php?pid=861&area=en)

 

Here is the problem - unraid doesn't show me the drives.

Drives are recognized via the RaidController Bios.

The drives are in 2 Drive cages, connected via Mini SAS to the Raid Controller (2 Slots on the Controller to 1 each cage)

I have flashed it to the newest Firmware, still no luck.

I searched through the unraid wiki, but i couldn't find my chip (SAS3008). 

Do you guys have any idea, which firmware is needed for that controller?

 

Thank you in advance and take care!

Chris

[JonathanM]

2 hours ago, LuxVita said:

Do you guys have any idea, which firmware is needed for that controller?

 

I'm not the controller expert around here, but I couldn't find any reference to IT (initiator target) mode firmware, so my best guess is there isn't any available. It's possible you may be able to force it to work by assigning each disk to an individual RAID0 volume in the card's BIOS, but you would likely be losing much of the ability of Unraid to manage the disks and monitor their health.

 

It would be much better to replace it with a LSI based plain HBA instead of a RAID card. RAID cards are not recommended with Unraid.

[JorgeB]

8 hours ago, LuxVita said:

SAS3008

This should work even if in RAID mode, though like jonathanm mentioned IT mode would be better and RAID mode might require you to create individual raid volumes, also please post the diagnostics: Tools -> Diagnostics

[LuxVita]

Hi there, thank you for your answers. which file of the diagnostics do you want? there are many files in that folder.

I really hope, i can flash the card - it was quite expensive and i hope i can get it to work...

[JorgeB]

Post the complete zip file.

[LuxVita]

Okay, here it is. If it won't work i will get an LSI SAS 9300-8i card for better compatibility.

tower-diagnostics-20200613-0931.zip

[JorgeB]

Controller is detected

Jun 13 09:30:21 Tower kernel: megasas: 07.706.03.00-rc1
Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: FW now in Ready state
Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: 32 bit DMA mask and 32 bit consistent mask
Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: firmware supports msix    : (96)
Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: current msix/online cpus    : (12/12)
Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: RDPQ mode    : (disabled)
Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: Current firmware supports maximum commands: 272     LDIO threshold: 237
Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: Configured max firmware commands: 271
Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: FW supports sync cache    : Yes

but it's failing to initialize:

Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: Init cmd return status FAILED for SCSI host 3
Jun 13 09:30:21 Tower kernel: megaraid_sas 0000:2b:00.0: Failed from megasas_init_fw 5637

Best bet would be to get a different one, 9300-8i is a good option, and IT mode only.

 

[LuxVita]

Okay quick update: i could flash it after connecting the pins of the jumper on the end of the card (vertical side). After that i could access into the sasflash tool and it worked perfectly fine. I can see every drive now. I have realized, that it was a waste of money, cause i would have been able to go with the LSI 9300-8i card (100$ cheaper). But yeah, you never stop learning  take care guys!

[JorgeB]

Good it worked, but since you mentioned before

On 6/12/2020 at 11:46 PM, LuxVita said:

I have flashed it to the newest Firmware, still no luck.

Did the jumper allow you to flash it with LSI IT firmware or the previous flash just wasn't working?

[LuxVita]

Exactly, before using the jumper, the card wasn't recognized as a Avago SAS Controller. After using the Jumper, i could erase the Intel firmware and wipe the card. After that, i removed the jumper and installed the newest LSI Bios and Firmware ( https://www.broadcom.com/products/storage/host-bus-adapters/sas-9300-8i ) on it. 

[JorgeB]

Cool, thanks.