Need Help: New Build keeps crashing

[Crimson Unraider]

Set up as a Plex media server, no VM's. although I would like to add a Windows VM.  I lose connection to it 2-3 times a day, the drives get random read errors. I connected a monitor to it directly and it freezes often and I have to do a hard reboot. Got the "Hardware problem detected" error once. 

 

Ryzen 7 1800X

Gigabyte AX370-Gaming (Firmware F40) (I have tried F3, F31, F50)

32G DDR4 2667Mhz Ram

Nvidia 970

Nvidia 1660 TI 

 

I set up a WD 10 Tb Parity but I removed it during troubleshooting to see if the error was due to to many process running.  

I have 7 disks in the Array largest is WD 10 Tb and smallest is WD 2 TB

6 SSD Cache pool

 

I  downloaded and attached the logs.

 

 Very frustrating, I'm still on the trial license and about to give up on Unraid. 

 

crimson-diagnostics-20200721-1047.zip

[JorgeB]

Start here:

https://forums.unraid.net/topic/46802-faq-for-unraid-v6/?do=findComment&comment=819173

 

[Crimson Unraider]

Thanks for the quick response. I looked and there is nothing in my bios about C6.  The only thing I saw was Global C-state control, should I shut that off?  I looked at the link you posted and read the comments that said it was solved but I didn't see the solution.

[JorgeB]

Make sure the BIOS is up to date, the option is called "power supply idle control" or similar, if you can't find it disable C-States globally.

 

You're also overclocking the RAM, respect the max officially supported speeds for your config.

[Crimson Unraider]

Ok I found the Power Supply Idle control and I set it to "Typical current idle".  Then I set my ram "Extreme profile" to disabled and my ram is showing 2133Mhz.  I'll try that and see if we got it.  Thank again, I'll let you know. 

[Crimson Unraider]

I also updated my bios to the current release F50d

[Crimson Unraider]

John, My server has been up and running for about 18 hours now, it seems like that fixed the issue. Thanks again!