djglenn Posted July 24, 2020 Posted July 24, 2020 I have a 6TB drive I recently removed from my array as it had some CRC errors and anytime I tried to run a SMART test it would not complete and say "fatal or unknown error". That being said I have discovered the CRC errors where due to a power cable extender and it looks like the drive is going to successfully complete a 2nd preclear cycle. I am a bit conflicted as to what to do as the drive appears ok apart from the fact it refuses to complete any SMART tests (short or extended). Any insights welcome. D Quote
djglenn Posted July 24, 2020 Author Posted July 24, 2020 Unable to download any smart history on this drive, but can do the others fine. Not sure if it's because it's now in unassigned devices? Quote
JorgeB Posted July 24, 2020 Posted July 24, 2020 26 minutes ago, djglenn said: Not sure if it's because it's now in unassigned devices? Not that, but SMART might be disable when not on the array, what's the output of: smartctl -x /dev/sdX 1 Quote
djglenn Posted July 24, 2020 Author Posted July 24, 2020 Sorry was out.. === START OF INFORMATION SECTION === Model Family: Western Digital Green Device Model: WDC WD60EZRX-00MVLB1 Serial Number: WD-WX11DXXXXXXXX LU WWN Device Id: 5 0014ee 2XXXXXX Firmware Version: 80.00A80 User Capacity: 6,001,175,126,016 bytes [6.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5700 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Fri Jul 24 13:11:36 2020 BST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM feature is: Unavailable Rd look-ahead is: Enabled Write cache is: Enabled DSN feature is: Unavailable ATA Security is: Disabled, NOT FROZEN [SEC1] Wt Cache Reorder: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x84) Offline data collection activity was suspended by an interrupting command from host. Auto Offline Data Collection: Enabled. Self-test execution status: ( 49) A fatal error or unknown test error occurred while the device was executing its self-test routine and the device was unable to complete the self-test routine. Total time to complete Offline data collection: ( 60) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 6) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x3035) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate POSR-K 200 200 051 - 0 3 Spin_Up_Time POS--K 196 191 021 - 9175 4 Start_Stop_Count -O--CK 099 099 000 - 1847 5 Reallocated_Sector_Ct PO--CK 200 200 140 - 0 7 Seek_Error_Rate -OSR-K 200 200 000 - 0 9 Power_On_Hours -O--CK 086 086 000 - 10908 10 Spin_Retry_Count -O--CK 100 100 000 - 0 11 Calibration_Retry_Count -O--CK 100 100 000 - 0 12 Power_Cycle_Count -O--CK 100 100 000 - 587 192 Power-Off_Retract_Count -O--CK 200 200 000 - 254 193 Load_Cycle_Count -O--CK 170 170 000 - 91962 194 Temperature_Celsius -O---K 111 099 000 - 41 196 Reallocated_Event_Count -O--CK 200 200 000 - 0 197 Current_Pending_Sector -O--CK 200 200 000 - 0 198 Offline_Uncorrectable ----CK 200 200 000 - 0 199 UDMA_CRC_Error_Count -O--CK 200 197 000 - 35 200 Multi_Zone_Error_Rate ---R-- 200 200 000 - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 5 Comprehensive SMART error log 0x03 GPL R/O 6 Ext. Comprehensive SMART error log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x09 SL R/W 1 Selective self-test log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xa0-0xa7 GPL,SL VS 16 Device vendor specific log 0xa8-0xb7 GPL,SL VS 1 Device vendor specific log 0xbd GPL,SL VS 1 Device vendor specific log 0xc0 GPL,SL VS 1 Device vendor specific log 0xc1 GPL VS 93 Device vendor specific log 0xe0 GPL,SL R/W 1 SCT Command/Status 0xe1 GPL,SL R/W 1 SCT Data Transfer SMART Extended Comprehensive Error Log Version: 1 (6 sectors) No Errors Logged SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Fatal or unknown error 10% 10891 - # 2 Short offline Fatal or unknown error 10% 10866 - # 3 Extended offline Fatal or unknown error 90% 10858 - # 4 Short offline Fatal or unknown error 70% 10858 - # 5 Short offline Fatal or unknown error 10% 10788 - # 6 Short offline Fatal or unknown error 10% 10774 - # 7 Extended offline Fatal or unknown error 60% 10619 - # 8 Extended offline Aborted by host 90% 10580 - # 9 Extended offline Fatal or unknown error 10% 10496 - #10 Short offline Fatal or unknown error 10% 10495 - #11 Extended offline Fatal or unknown error 40% 10494 - #12 Extended offline Fatal or unknown error 80% 10494 - #13 Extended offline Fatal or unknown error 90% 10493 - #14 Short offline Fatal or unknown error 10% 3960 - #15 Short offline Fatal or unknown error 10% 3949 - #16 Extended offline Fatal or unknown error 70% 2996 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. SCT Status Version: 3 SCT Version (vendor specific): 258 (0x0102) Device State: Active (0) Current Temperature: 41 Celsius Power Cycle Min/Max Temperature: 29/46 Celsius Lifetime Min/Max Temperature: 2/53 Celsius Under/Over Temperature Limit Count: 0/0 Vendor specific: 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCT Temperature History Version: 2 Temperature Sampling Period: 1 minute Temperature Logging Interval: 1 minute Min/Max recommended Temperature: 0/60 Celsius Min/Max Temperature Limit: -41/85 Celsius Temperature History Size (Index): 478 (230) Index Estimated Time Temperature Celsius 231 2020-07-24 05:14 42 *********************** ... ..( 17 skipped). .. *********************** 249 2020-07-24 05:32 42 *********************** 250 2020-07-24 05:33 41 ********************** 251 2020-07-24 05:34 41 ********************** 252 2020-07-24 05:35 41 ********************** 253 2020-07-24 05:36 39 ******************** ... ..( 89 skipped). .. ******************** 343 2020-07-24 07:06 39 ******************** 344 2020-07-24 07:07 38 ******************* ... ..( 52 skipped). .. ******************* 397 2020-07-24 08:00 38 ******************* 398 2020-07-24 08:01 39 ******************** ... ..(137 skipped). .. ******************** 58 2020-07-24 10:19 39 ******************** 59 2020-07-24 10:20 40 ********************* 60 2020-07-24 10:21 39 ******************** ... ..( 12 skipped). .. ******************** 73 2020-07-24 10:34 39 ******************** 74 2020-07-24 10:35 40 ********************* ... ..( 82 skipped). .. ********************* 157 2020-07-24 11:58 40 ********************* 158 2020-07-24 11:59 39 ******************** ... ..( 4 skipped). .. ******************** 163 2020-07-24 12:04 39 ******************** 164 2020-07-24 12:05 40 ********************* ... ..( 13 skipped). .. ********************* 178 2020-07-24 12:19 40 ********************* 179 2020-07-24 12:20 41 ********************** ... ..( 13 skipped). .. ********************** 193 2020-07-24 12:34 41 ********************** 194 2020-07-24 12:35 42 *********************** ... ..( 19 skipped). .. *********************** 214 2020-07-24 12:55 42 *********************** 215 2020-07-24 12:56 41 ********************** ... ..( 8 skipped). .. ********************** 224 2020-07-24 13:05 41 ********************** 225 2020-07-24 13:06 42 *********************** ... ..( 4 skipped). .. *********************** 230 2020-07-24 13:11 42 *********************** SCT Error Recovery Control command not supported Device Statistics (GP/SMART Log 0x04) not supported Pending Defects log (GP Log 0x0c) not supported SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 2 0 Command failed due to ICRC error 0x0002 2 0 R_ERR response for data FIS 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0005 2 0 R_ERR response for non-data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS 0x0008 2 0 Device-to-host non-data FIS retries 0x0009 2 0 Transition from drive PhyRdy to drive PhyNRdy 0x000a 2 1 Device-to-host register FISes sent due to a COMRESET 0x000b 2 0 CRC errors within host-to-device FIS 0x000f 2 0 R_ERR response for host-to-device data FIS, CRC 0x0012 2 0 R_ERR response for host-to-device non-data FIS, CRC 0x8000 4 99721 Vendor specific Quote
JorgeB Posted July 24, 2020 Posted July 24, 2020 SMART attributes look OK but not being able to complete a SMART test is a red flag. 1 Quote
djglenn Posted July 24, 2020 Author Posted July 24, 2020 Cool. Cheers Johnnie, helps with the pain of chucking a 6TB that at least has has a 2nd opinion before it is in the bin. Thanks allot! Quote
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