January 17, 201115 yr Hi there! I have been running unraid for many months now, and am very happy with it. However I have been having one problem, happening at least once a week. Last night I was moving some files around and left it, woke up and it was completely unresponsive to ping, telnet etc. I plugged a monitor in and it was displaying a blank screen. The problem with this is, I have to force-restart it and then it has to re-calculate parity which on my 1.5TB drive takes roughly 1200 minutes. Its running on a Quad Core q6600, Asus mobo, 1GB RAM, 7 hard drives, cache drive. Here is my log, any help is VERY much appreciated!! Give me a minute for the log... Thanks http://pastebin.com/tW9GP95H
January 18, 201115 yr Hi there! I have been running unraid for many months now, and am very happy with it. However I have been having one problem, happening at least once a week. Last night I was moving some files around and left it, woke up and it was completely unresponsive to ping, telnet etc. I plugged a monitor in and it was displaying a blank screen. The problem with this is, I have to force-restart it and then it has to re-calculate parity which on my 1.5TB drive takes roughly 1200 minutes. Its running on a Quad Core q6600, Asus mobo, 1GB RAM, 7 hard drives, cache drive. Here is my log, any help is VERY much appreciated!! Give me a minute for the log... Thanks http://pastebin.com/tW9GP95H What Asus motherboard? There are so many and we need an exact model (and revision number if possible) to help. I did take a look at the syslog and it looks like the sky2 driver is being loaded for the NIC card. I usually see that driver load when the board has an Atheros NIC. Atheros NICs are notoriously bad in unRAID and are to be avoided. Please post a full spec breakdown of your server and we may be able to help a little bit more.
January 18, 201115 yr Hi there! I have been running unraid for many months now, and am very happy with it. However I have been having one problem, happening at least once a week. You are running version 4.5.6 of unRAID. It has a "kernel Oops" bug that will exhibit symptoms similar to yours. You should upgrade to 4.6, or better yet, 4.7-beta1 which fixes a bug which causes network errors when copying lots of files from Windows7 Since you have a quad core CPU, I suspect the kernel oops might be the cause, but it sure does not help. Joe L.
January 18, 201115 yr Author prostuff1: Its an Asus P5K Premium. Thank you for the reply and wisdom! Joe: Awesome stuff!! Just downloaded the new version will update ASAP and see how it goes. You recommend the beta version over the latest stable?
January 18, 201115 yr prostuff1: Its an Asus P5K Premium. Thank you for the reply and wisdom! Joe: Awesome stuff!! Just downloaded the new version will update ASAP and see how it goes. You recommend the beta version over the latest stable? Yes, at this point I do. It has been out for a few days now, no issues have been reported at all. I'm using it (4.7beta1) in my older server, and using 5.0b2 in my newer server. ( I do not recommend 5.0b2 for production use yet, as the user-interface is being re-worked and it still is undergoing many changes. ) Joe L.
January 18, 201115 yr Author disk1 WDC_WD5000AAKS-0_WD-WCAS87854397 WDC_WD5000AAKS-0_WD-WCAS87854397 31°C 488,385,492 488,385,496 I have upgraded to 4.7b1 and now its saying that disk 1 is invalid... I haven't touched the disks...
January 18, 201115 yr disk1 WDC_WD5000AAKS-0_WD-WCAS87854397 WDC_WD5000AAKS-0_WD-WCAS87854397 31°C 488,385,492 488,385,496 I have upgraded to 4.7b1 and now its saying that disk 1 is invalid... I haven't touched the disks... post a copy of your syslog. Joe L.
January 18, 201115 yr Author I went down to version 4.6 and booted and it came online fine. After starting to move some files again in Windows7 it has crashed and gone offline. I will get the syslogs in the morning. Thank you very much for your help Jo!
January 19, 201115 yr Author I have found a few forum topics related to this but they seem to be with Gigabyte mobos and parity drives. Disk1 is now 4 bytes smaller after installing 4.7b1...
January 19, 201115 yr I have found a few forum topics related to this but they seem to be with Gigabyte mobos and parity drives. Disk1 is now 4 bytes smaller after installing 4.7b1... Yes, first report of anything interesting with the 4.7 release. Don't see it as an HPA issue. I sent a message to Tom@lime-tech. Your syslog will help. Can you post a corresponding syslog from 4.6 for comparison? Joe L.
January 19, 201115 yr I have found a few forum topics related to this but they seem to be with Gigabyte mobos and parity drives. Disk1 is now 4 bytes smaller after installing 4.7b1... Yes, first report of anything interesting with the 4.7 release. Don't see it as an HPA issue. I sent a message to Tom@lime-tech. Your syslog will help. Can you post a corresponding syslog from 4.6 for comparison? Joe L. His ata3 HD had HPA present under 4.5.6 and has it now under 4.7b1 He claims to have an Asus P5K Premium - the problem is I cannot find a board with this exact name and they have 10-20 variations on the P5K. His board has two onboard LANs - first is a Marvell Yukon (perhaps PCIe) and the second is Realtek (with address bar collision in the syslog - not sure if this is of importance). There are also a lot of posts circa 2007 on the net that claim a problems with P5K BIOS and the SATA drives (and some are specific to the WD 500 GB ones - the kind of drives OP uses). So unless OP post his complete hardware configuration including motherboard hardware revision and BIOS revision I do not think Tom should investigate this one. I also think there should be a sticky for the people asking for support to post not only their syslog but also their hardware configuration (including BIOS revision)
January 19, 201115 yr I have found a few forum topics related to this but they seem to be with Gigabyte mobos and parity drives. Disk1 is now 4 bytes smaller after installing 4.7b1... Yes, first report of anything interesting with the 4.7 release. Don't see it as an HPA issue. I sent a message to Tom@lime-tech. Your syslog will help. Can you post a corresponding syslog from 4.6 for comparison? Joe L. His ata3 HD had HPA present under 4.5.6 and has it now under 4.7b1 You are right. I missed that. Since it has been there for many releases, best is to boot 4.7b1, type "initconfig" on the command line and follow the instructions in the wiki to trust-parity. (Or, just let it re-compute parity, it will just be writing what is already there except for those last few blocks.)
January 19, 201115 yr Author Oh dear, sorry for not posting all the spec. and thank you for the help. Its disk1 not the parity drive that is erroring, so will intconfig still work? Let me know if you want the full spec still. Thanks everyone
January 19, 201115 yr Looking at the specs for that drive from WD: http://www.wdc.com/wdproducts/library/SpecSheet/ENG/2879-701277.pdf The two values you state above: 488,385,492 488,385,496 (this difference is 4K not 4 bytes). Are both wrong. It should be: 488,386,552 So something is funny somewhere (but not in unRaid code). Anyone care summarize in a nutshell what is this issue with "HPA"?
January 20, 201115 yr Author I am still having the same problem with 4.6. When I create a system log it is only since the computer was booted...so how can I we see what it was doing when it stopped responding? It went down in the middle of the night, I wasn't moving anything. It was just downloading with SABNZBD. I have installed another 2GB of RAM so now it has 4GB. Latest syslog. http://pastebin.com/0gbFiD0f
January 20, 201115 yr I am still having the same problem with 4.6. When I create a system log it is only since the computer was booted...so how can I we see what it was doing when it stopped responding? It went down in the middle of the night, I wasn't moving anything. It was just downloading with SABNZBD. I have installed another 2GB of RAM so now it has 4GB. Latest syslog. http://pastebin.com/0gbFiD0f If you can hook up a monitor or keyboard that would be best. You can also open up a telnet session to do the same thing though if the computer that started the telnet connection hibernates or goes to sleep the session will stop. You will need to start the server and then log in. From there type: tail -f /var/log/syslog It will follow the syslog as stuff gets added to it. Hopefully it will catch what is happening as the server goes down. Of note also, is that you should try running memtest on all the RAM that is installed now, make sure everything is good there. Besides that I would disable SAB and any addons that you have and see if the server will stay running.
January 20, 201115 yr Author Helpful command! So, the server stopped responding when I tried to move some files in Windows 7. So I rebooted, telnet'd in ran that command and copied the files again and it stopped after about 3 files, server has stopped responding to on the admin page and telnet Here is what I captured in Terminal on my mac before the server died: http://pastebin.com/c3YhfDVX Thanks so much for the help. Im hoping that we are getting closer to the problem here
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