Server Version#: 1.20.3.3437
Player Version#: 4.34.4
I noticed some media won’t play in plex on any player. I have tried on windows, apple tv, ios, etc. The media works perfectly fine if I play the source file but it won’t play through plex. I have tried with hardware encoding on and off. Neither works. Below are the logs. Any help would be appreciated.
Oct 18, 2020 22:44:19.507 [0x145537bfd700] ERROR - [Transcoder] Error while decoding stream #0:0: Invalid data found when processing input
Oct 18, 2020 22:44:19.507 [0x1455369f4700] ERROR - [Transcoder] [h264 @ 0x15255c0] Invalid NAL unit size (0 > 5231).
Oct 18, 2020 22:44:19.507 [0x1454a95fa700] ERROR - [Transcoder] [h264 @ 0x15255c0] Error splitting the input into NAL units.
Oct 18, 2020 22:44:19.508 [0x1454abdfe700] ERROR - [Transcoder] Error while decoding stream #0:0: Invalid data found when processing input
Oct 18, 2020 22:44:19.508 [0x1455367f3700] ERROR - [Transcoder] [h264 @ 0x1541dc0] Invalid NAL unit size (0 > 5007).
Oct 18, 2020 22:44:19.508 [0x1454aa401700] ERROR - [Transcoder] [h264 @ 0x1541dc0] Error splitting the input into NAL units.
Oct 18, 2020 22:44:19.509 [0x1455363f1700] ERROR - [Transcoder] Error while decoding stream #0:0: Invalid data found when processing input
Oct 18, 2020 22:44:19.509 [0x145537bfd700] ERROR - [Transcoder] [h264 @ 0x155e600] Invalid NAL unit size (0 > 5123).
Oct 18, 2020 22:44:19.510 [0x1455369f4700] ERROR - [Transcoder] [h264 @ 0x155e600] Error splitting the input into NAL units.
Oct 18, 2020 22:44:19.510 [0x1454a95fa700] ERROR - [Transcoder] Error while decoding stream #0:0: Invalid data found when processing input
Oct 18, 2020 22:44:19.510 [0x1454abdfe700] ERROR - [Transcoder] [h264 @ 0x157ae40] Invalid NAL unit size (0 > 4656).
Oct 18, 2020 22:44:19.511 [0x1455367f3700] ERROR - [Transcoder] [h264 @ 0x157ae40] Error splitting the input into NAL units.
Oct 18, 2020 22:44:19.511 [0x14554565f700] DEBUG - Streaming Resource: Usage: 586kbps of WAN bandwidth, 2 streaming transcode slots, and 1 static transcode slots across 3 sessions
Oct 18, 2020 22:44:19.511 [0x1454aa401700] ERROR - [Transcoder] Error while decoding stream #0:0: Invalid data found when processing input
Oct 18, 2020 22:44:19.511 [0x1455343e1700] VERBOSE - It took 0.0 sec to serialize a list with 1 elements.
Oct 18, 2020 22:44:19.511 [0x1455363f1700] ERROR - [Transcoder] [h264 @ 0x1597680] Invalid NAL unit size (0 > 4467).
Oct 18, 2020 22:44:19.511 [0x145537bfd700] ERROR - [Transcoder] [h264 @ 0x1597680] Error splitting the input into NAL units.
Oct 18, 2020 22:44:19.512 [0x14554545e700] DEBUG - Completed: [192.168.1.2:61405] 200 GET /hubs/home/recentlyAdded?type=1&personal=1&includeExternalMedia=1 (57 live) TLS GZIP Page 0-15 8ms 1068 bytes (pipelined: 38)
Oct 18, 2020 22:44:19.512 [0x1455369f4700] ERROR - [Transcoder] Error while decoding stream #0:0: Invalid data found when processing input
Oct 18, 2020 22:44:19.512 [0x1454a95fa700] ERROR - [Transcoder] [h264 @ 0x15b3e80] Invalid NAL unit size (0 > 4995).
Oct 18, 2020 22:44:19.512 [0x1454abdfe700] ERROR - [Transcoder] [h264 @ 0x15b3e80] Error splitting the input into NAL units.
Oct 18, 2020 22:44:19.513 [0x1455367f3700] ERROR - [Transcoder] Error while decoding stream #0:0: Invalid data found when processing input
Oct 18, 2020 22:44:19.513 [0x1454aa401700] ERROR - [Transcoder] [h264 @ 0x1415140] Invalid NAL unit size (0 > 9919).
Oct 18, 2020 22:44:19.513 [0x1455363f1700] ERROR - [Transcoder] [h264 @ 0x1415140] Error splitting the input into NAL units.
Oct 18, 2020 22:44:19.513 [0x1455343e1700] ERROR - [Transcoder] Error while decoding stream #0:0: Invalid data found when processing input
Oct 18, 2020 22:44:19.513 [0x145537bfd700] ERROR - [Transcoder] [h264 @ 0x1424c80] Invalid NAL unit size (0 > 6633).
Oct 18, 2020 22:44:19.514 [0x1455369f4700] ERROR - [Transcoder] [h264 @ 0x1424c80] Error splitting the input into NAL units.
Oct 18, 2020 22:44:19.514 [0x1454a95fa700] ERROR - [Transcoder] Error while decoding stream #0:0: Invalid data found when processing input
Oct 18, 2020 22:44:19.514 [0x1454abdfe700] ERROR - [Transcoder] [h264 @ 0x14414c0] Invalid NAL unit size (0 > 6660).
Oct 18, 2020 22:44:19.514 [0x1455367f3700] ERROR - [Transcoder] [h264 @ 0x14414c0] Error splitting the input into NAL units.
Oct 18, 2020 22:44:19.515 [0x14554525d700] VERBOSE - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.