wil56k

Thank you so much Thany. I have been getting drives dropping off for sometime. I fumbled through your instructions, I think I was meant to go command line but got lost in the video. But found I could click on the drive, around step 4. even though 'unassigned' I was able to check the disk and repair. Now rebuilding so fingers crossed.

that got sorted by support, all good now. restarted array and appears to be working well. thanks

ok grabbed new USB added pro.key, super.dat and pools folder also docker.cfg. Since this is a backup machine only had one vm and one docker for cloudflare. So no great loss. Rebooted and prompts for registration key, go to page, click 'Replace Key', popup opens,log in, then that disappears with note to finalise the process by clicking on a further button which does not appear. as I was using firfox I went to Edge and the popup appears to Finalise but when I click that it just goes back to the previous popup and cycles over and over. will probably have to contact support, unless there is further advice? thanks

I created a new USB and copied the contents of the old 'config' folder over the new install. Installed USB and rebooted, exactly the same behaviour as before. Created another USB, just vanilla build, booted and was able to access the web console via 192.168.1.7, so it isn't a hardware or network issue. Expect there is something in the config that is causing the issue, but haven't been able to narrow it down.

Tried with a number of different devices to connect to 192.168.1.7. Disconnected the 10gbe network, attached the gigabyte network, restarted. Same behaviour machine boots to login with screen IP of 192.168.1.7. Can ping but cannot connect on a number of other PCs.

okay renamed both files to .old. Restarted .. no change other than IP went from 192.168.1.77 to 192.168.1.7. still no love. ran diagnostics and attached. thanks for the help hyperion-diagnostics-20231104-2032.zip

Thank you, I made that MTU change to 1500, but still no change.

ok thanks, how would do that from the terminal? I set MTU to 9000 a year ago to support my 10G connection.

Powered up my backup box. Machine was not contactable via the web interface. Checked the local monitor and it was sitting at the login prompt. Was able to ping via IP but cannot SSH into the unit. Changed ethernet cable and switch port. Rebooted a number of times, tried Unraid GUI and it loads but the localhost is unavailable, tried Unraid GUI (Safe-mode) and same, localhost unavailable. On normal load I see no real errors skimming by. Ran diagnostics but not sure what I'm looking at. Checked other forum posts and google for other options but reluctant to go whole key placement without someone's advice. Moved the USB key to other USB slots. Ran chkdsk on the usb key, it found and corrected a few errors. Attached diagnostics file, can anyone help please? hyperion-diagnostics-20231102-1535.zip Thanks W.

This fixed my issue on R710 with 32GB (6.10rc4)