I very much agree with that.
In a free market there is one thing that strongly influences the way companies treat their customers: competition. Right now there is no other competing management utility for the modified MD driver. I can understand why people refrain from creating such utility out of loyalty for Limetech. That's commendable! But all loyalty has some reasonable limits. Like, give the guy three years to make whatever money can be made undisturbed, and after that -- it's fair game. It's already been over four years. It's high time somebody untertakes a project for another management utility on top of the modified MD driver. I would invest in such project without hesitation. Create competition and see how most of the grievances expressed in this thread will magically disappear.
Those are nice assumptions, but they are just that. In this free market you speak of people will do anything to gain, anything. Software, patent and license wise it ain't that simple though. I like to think Limetech management unplugged the phone and are working there creative magic somewhere on a dusty attic creating something wonderful and worth the wait. It is this assumption of my own that made me invest here and now and what i find appealing all together.
Like others have mentioned, what u seek is available --sign a support contract.