Robert Sitavu

Have you made this work? i struggle with the same issue 😐

Perfect thank you for your help. The thread can be closed now

I have 3 days of up-time so i think it's ok now. Do you think it's safe to update to Unraid 6.12.3?

I did not to be honest

It's crashing i need to force shutdown using the power button of the computer.

Server just went down again at 04:30 AM tower-diagnostics-20230714-0852.zip syslog

I will do that now and i will update if it happens again. Thank you

Please find attached the syslog syslog also please note that the server become unresponsive around 01:17AM and i force restarted the server around 07:42AM. I would really appreciate your help guys as this is driving me crazy.

I will turn on the server tonight as it crashed again and i will post again in 2 days. Thank you JorgeB I attached the diagnostics for the moment and i will come back with the syslog when the server is crashing tower-diagnostics-20230711-1044.zip

Hi Everyone, Not sure how to tackle this issue so i am reaching out to you guys Every two days my Unraid becomes unresponsive in the sense that the server is not accessible via GUI however i can ping the server. I need to power cycle the server and works fine for two days then this happens again. Can anyone guide me on how i can potentially find out what is the issue? To note the server was ok until the last update once i made the update this happens. ( Sorry for my English not my first language)

Hi Everyone, I installed prometheus successfully however the container won't start. I am using Unraid version: 6.10.1 Guide Used: Unraid | Unraid Data Monitoring with Prometheus and Grafana Error Logs: ts=2022-05-23T08:43:54.878Z caller=main.go:488 level=info msg="No time or size retention was set so using the default time retention" duration=15d ts=2022-05-23T08:43:54.878Z caller=main.go:525 level=info msg="Starting Prometheus" version="(version=2.35.0, branch=HEAD, revision=6656cd29fe6ac92bab91ecec0fe162ef0f187654)" ts=2022-05-23T08:43:54.878Z caller=main.go:530 level=info build_context="(go=go1.18.1, user=root@cf6852b14d68, date=20220421-09:53:42)" ts=2022-05-23T08:43:54.878Z caller=main.go:531 level=info host_details="(Linux 5.15.40-Unraid #1 SMP Mon May 16 10:05:44 PDT 2022 x86_64 3dec108b666f (none))" ts=2022-05-23T08:43:54.878Z caller=main.go:532 level=info fd_limits="(soft=40960, hard=40960)" ts=2022-05-23T08:43:54.878Z caller=main.go:533 level=info vm_limits="(soft=unlimited, hard=unlimited)" ts=2022-05-23T08:43:54.878Z caller=query_logger.go:90 level=error component=activeQueryTracker msg="Error opening query log file" file=/prometheus/queries.active err="open /prometheus/queries.active: permission denied" panic: Unable to create mmap-ed active query log goroutine 1 [running]: github.com/prometheus/prometheus/promql.NewActiveQueryTracker({0x7ffd01d38e9d, 0xb}, 0x14, {0x3757500, 0xc00059b8b0}) /app/promql/query_logger.go:120 +0x3d5 main.main() /app/cmd/prometheus/main.go:587 +0x61bf ts=2022-05-23T08:44:03.171Z caller=main.go:488 level=info msg="No time or size retention was set so using the default time retention" duration=15d ts=2022-05-23T08:44:03.171Z caller=main.go:525 level=info msg="Starting Prometheus" version="(version=2.35.0, branch=HEAD, revision=6656cd29fe6ac92bab91ecec0fe162ef0f187654)" ts=2022-05-23T08:44:03.171Z caller=main.go:530 level=info build_context="(go=go1.18.1, user=root@cf6852b14d68, date=20220421-09:53:42)" ts=2022-05-23T08:44:03.171Z caller=main.go:531 level=info host_details="(Linux 5.15.40-Unraid #1 SMP Mon May 16 10:05:44 PDT 2022 x86_64 3dec108b666f (none))" ts=2022-05-23T08:44:03.171Z caller=main.go:532 level=info fd_limits="(soft=40960, hard=40960)" ts=2022-05-23T08:44:03.171Z caller=main.go:533 level=info vm_limits="(soft=unlimited, hard=unlimited)" ts=2022-05-23T08:44:03.171Z caller=query_logger.go:90 level=error component=activeQueryTracker msg="Error opening query log file" file=/prometheus/queries.active err="open /prometheus/queries.active: permission denied" panic: Unable to create mmap-ed active query log goroutine 1 [running]: github.com/prometheus/prometheus/promql.NewActiveQueryTracker({0x7ffdc3a94e9d, 0xb}, 0x14, {0x3757500, 0xc00074f6d0}) /app/promql/query_logger.go:120 +0x3d5 main.main() /app/cmd/prometheus/main.go:587 +0x61bf ts=2022-05-23T08:50:35.294Z caller=main.go:488 level=info msg="No time or size retention was set so using the default time retention" duration=15d ts=2022-05-23T08:50:35.294Z caller=main.go:525 level=info msg="Starting Prometheus" version="(version=2.35.0, branch=HEAD, revision=6656cd29fe6ac92bab91ecec0fe162ef0f187654)" ts=2022-05-23T08:50:35.294Z caller=main.go:530 level=info build_context="(go=go1.18.1, user=root@cf6852b14d68, date=20220421-09:53:42)" ts=2022-05-23T08:50:35.294Z caller=main.go:531 level=info host_details="(Linux 5.15.40-Unraid #1 SMP Mon May 16 10:05:44 PDT 2022 x86_64 3dec108b666f (none))" ts=2022-05-23T08:50:35.294Z caller=main.go:532 level=info fd_limits="(soft=40960, hard=40960)" ts=2022-05-23T08:50:35.294Z caller=main.go:533 level=info vm_limits="(soft=unlimited, hard=unlimited)" ts=2022-05-23T08:50:35.295Z caller=query_logger.go:90 level=error component=activeQueryTracker msg="Error opening query log file" file=/prometheus/queries.active err="open /prometheus/queries.active: permission denied" panic: Unable to create mmap-ed active query log goroutine 1 [running]: github.com/prometheus/prometheus/promql.NewActiveQueryTracker({0x7ffd1f0ede9d, 0xb}, 0x14, {0x3757500, 0xc000827090}) /app/promql/query_logger.go:120 +0x3d5 main.main() /app/cmd/prometheus/main.go:587 +0x61bf ts=2022-05-23T08:59:55.398Z caller=main.go:488 level=info msg="No time or size retention was set so using the default time retention" duration=15d ts=2022-05-23T08:59:55.399Z caller=main.go:525 level=info msg="Starting Prometheus" version="(version=2.35.0, branch=HEAD, revision=6656cd29fe6ac92bab91ecec0fe162ef0f187654)" ts=2022-05-23T08:59:55.399Z caller=main.go:530 level=info build_context="(go=go1.18.1, user=root@cf6852b14d68, date=20220421-09:53:42)" ts=2022-05-23T08:59:55.399Z caller=main.go:531 level=info host_details="(Linux 5.15.40-Unraid #1 SMP Mon May 16 10:05:44 PDT 2022 x86_64 3dec108b666f (none))" ts=2022-05-23T08:59:55.399Z caller=main.go:532 level=info fd_limits="(soft=40960, hard=40960)" ts=2022-05-23T08:59:55.399Z caller=main.go:533 level=info vm_limits="(soft=unlimited, hard=unlimited)" ts=2022-05-23T08:59:55.399Z caller=query_logger.go:90 level=error component=activeQueryTracker msg="Error opening query log file" file=/prometheus/queries.active err="open /prometheus/queries.active: permission denied" panic: Unable to create mmap-ed active query log goroutine 1 [running]: github.com/prometheus/prometheus/promql.NewActiveQueryTracker({0x7ffd5b979e9d, 0xb}, 0x14, {0x3757500, 0xc0009879a0}) /app/promql/query_logger.go:120 +0x3d5 main.main() /app/cmd/prometheus/main.go:587 +0x61bf ** Press ANY KEY to close this window **

I will do thank you

Hi Everyone, I installed prometheus successfully however the container won't start. I am using Unraid version: 6.10.1 Guide Used: Unraid | Unraid Data Monitoring with Prometheus and Grafana Error Logs: ts=2022-05-23T08:43:54.878Z caller=main.go:488 level=info msg="No time or size retention was set so using the default time retention" duration=15d ts=2022-05-23T08:43:54.878Z caller=main.go:525 level=info msg="Starting Prometheus" version="(version=2.35.0, branch=HEAD, revision=6656cd29fe6ac92bab91ecec0fe162ef0f187654)" ts=2022-05-23T08:43:54.878Z caller=main.go:530 level=info build_context="(go=go1.18.1, user=root@cf6852b14d68, date=20220421-09:53:42)" ts=2022-05-23T08:43:54.878Z caller=main.go:531 level=info host_details="(Linux 5.15.40-Unraid #1 SMP Mon May 16 10:05:44 PDT 2022 x86_64 3dec108b666f (none))" ts=2022-05-23T08:43:54.878Z caller=main.go:532 level=info fd_limits="(soft=40960, hard=40960)" ts=2022-05-23T08:43:54.878Z caller=main.go:533 level=info vm_limits="(soft=unlimited, hard=unlimited)" ts=2022-05-23T08:43:54.878Z caller=query_logger.go:90 level=error component=activeQueryTracker msg="Error opening query log file" file=/prometheus/queries.active err="open /prometheus/queries.active: permission denied" panic: Unable to create mmap-ed active query log goroutine 1 [running]: github.com/prometheus/prometheus/promql.NewActiveQueryTracker({0x7ffd01d38e9d, 0xb}, 0x14, {0x3757500, 0xc00059b8b0}) /app/promql/query_logger.go:120 +0x3d5 main.main() /app/cmd/prometheus/main.go:587 +0x61bf ts=2022-05-23T08:44:03.171Z caller=main.go:488 level=info msg="No time or size retention was set so using the default time retention" duration=15d ts=2022-05-23T08:44:03.171Z caller=main.go:525 level=info msg="Starting Prometheus" version="(version=2.35.0, branch=HEAD, revision=6656cd29fe6ac92bab91ecec0fe162ef0f187654)" ts=2022-05-23T08:44:03.171Z caller=main.go:530 level=info build_context="(go=go1.18.1, user=root@cf6852b14d68, date=20220421-09:53:42)" ts=2022-05-23T08:44:03.171Z caller=main.go:531 level=info host_details="(Linux 5.15.40-Unraid #1 SMP Mon May 16 10:05:44 PDT 2022 x86_64 3dec108b666f (none))" ts=2022-05-23T08:44:03.171Z caller=main.go:532 level=info fd_limits="(soft=40960, hard=40960)" ts=2022-05-23T08:44:03.171Z caller=main.go:533 level=info vm_limits="(soft=unlimited, hard=unlimited)" ts=2022-05-23T08:44:03.171Z caller=query_logger.go:90 level=error component=activeQueryTracker msg="Error opening query log file" file=/prometheus/queries.active err="open /prometheus/queries.active: permission denied" panic: Unable to create mmap-ed active query log goroutine 1 [running]: github.com/prometheus/prometheus/promql.NewActiveQueryTracker({0x7ffdc3a94e9d, 0xb}, 0x14, {0x3757500, 0xc00074f6d0}) /app/promql/query_logger.go:120 +0x3d5 main.main() /app/cmd/prometheus/main.go:587 +0x61bf ts=2022-05-23T08:50:35.294Z caller=main.go:488 level=info msg="No time or size retention was set so using the default time retention" duration=15d ts=2022-05-23T08:50:35.294Z caller=main.go:525 level=info msg="Starting Prometheus" version="(version=2.35.0, branch=HEAD, revision=6656cd29fe6ac92bab91ecec0fe162ef0f187654)" ts=2022-05-23T08:50:35.294Z caller=main.go:530 level=info build_context="(go=go1.18.1, user=root@cf6852b14d68, date=20220421-09:53:42)" ts=2022-05-23T08:50:35.294Z caller=main.go:531 level=info host_details="(Linux 5.15.40-Unraid #1 SMP Mon May 16 10:05:44 PDT 2022 x86_64 3dec108b666f (none))" ts=2022-05-23T08:50:35.294Z caller=main.go:532 level=info fd_limits="(soft=40960, hard=40960)" ts=2022-05-23T08:50:35.294Z caller=main.go:533 level=info vm_limits="(soft=unlimited, hard=unlimited)" ts=2022-05-23T08:50:35.295Z caller=query_logger.go:90 level=error component=activeQueryTracker msg="Error opening query log file" file=/prometheus/queries.active err="open /prometheus/queries.active: permission denied" panic: Unable to create mmap-ed active query log goroutine 1 [running]: github.com/prometheus/prometheus/promql.NewActiveQueryTracker({0x7ffd1f0ede9d, 0xb}, 0x14, {0x3757500, 0xc000827090}) /app/promql/query_logger.go:120 +0x3d5 main.main() /app/cmd/prometheus/main.go:587 +0x61bf ts=2022-05-23T08:59:55.398Z caller=main.go:488 level=info msg="No time or size retention was set so using the default time retention" duration=15d ts=2022-05-23T08:59:55.399Z caller=main.go:525 level=info msg="Starting Prometheus" version="(version=2.35.0, branch=HEAD, revision=6656cd29fe6ac92bab91ecec0fe162ef0f187654)" ts=2022-05-23T08:59:55.399Z caller=main.go:530 level=info build_context="(go=go1.18.1, user=root@cf6852b14d68, date=20220421-09:53:42)" ts=2022-05-23T08:59:55.399Z caller=main.go:531 level=info host_details="(Linux 5.15.40-Unraid #1 SMP Mon May 16 10:05:44 PDT 2022 x86_64 3dec108b666f (none))" ts=2022-05-23T08:59:55.399Z caller=main.go:532 level=info fd_limits="(soft=40960, hard=40960)" ts=2022-05-23T08:59:55.399Z caller=main.go:533 level=info vm_limits="(soft=unlimited, hard=unlimited)" ts=2022-05-23T08:59:55.399Z caller=query_logger.go:90 level=error component=activeQueryTracker msg="Error opening query log file" file=/prometheus/queries.active err="open /prometheus/queries.active: permission denied" panic: Unable to create mmap-ed active query log goroutine 1 [running]: github.com/prometheus/prometheus/promql.NewActiveQueryTracker({0x7ffd5b979e9d, 0xb}, 0x14, {0x3757500, 0xc0009879a0}) /app/promql/query_logger.go:120 +0x3d5 main.main() /app/cmd/prometheus/main.go:587 +0x61bf ** Press ANY KEY to close this window **