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Anyone able to help here? I am still getting this error.

Hello everyone. I recently saw this error in my notifications (thanks to Fix Common Problems plugin). Out Of Memory errors detected on your server Your server has run out of memory, and processes (potentially required) are being killed off. You should post your diagnostics and ask for assistance on the Unraid forums I'm not exactly sure what happened. I saw this error pop up randomly 10 minutes or so after restarting the array. Just as a side note, I had to restart the array because for some reason my cache drives were being read at ~300MB/s constantly and I couldn't figure out wtf was going on that would cause that. My GUI became extremely unresponsive and I couldn't access my services. After restarting the array, everything is back to normal but that was really weird. I would love for some help from people who could help narrow this down. Attached below are my diagnostics. Thank you! tower-diagnostics-20221014-1459.zip

Just tried this and it works just fine when I'm in the console for sonarr/radarr. That's confusing... Something is definitely wonky with permissions because even manual import doesn't work within the sonarr UI. The completed files folder gets 777 once the files are finished syncing so permissions should be wide open right? This was working before so why is it not anymore 😧

OS: Unraid 6.11 (everything was working fine on 6.10.x) Steps to reproduce: Download from sonarr or radarr. Expected result: File should be imported automatically after download. Actual result: Sonarr reports two errors (related to each other). 11:33am DetectSample Failed to get runtime from the file, make sure mediainfo is available 11:33am VideoFileInfoReader Unable to open media info from file: /home/(removed)/files/completed/<file>.mkv Additional info: My setup is a bit more complicated than the normal (but everything prior to updating has been working just fine). Sonarr/radarr (unraid) are connected to a seedbox (remote) that downloads the media, my script syncs the completed downloads back to unraid server and then sonarr/radarr pick it up from there and auto-import. In unraid 6.10.x, my script was changing the permissions (after syncing) to 777 so that sonarr could pick it up. It seems like that behavior doesn't work in 6.11 or something else is broken? I can't get to the bottom of it, but the main issue is sonarr/radarr do not seem to have sufficient permissions to the download folder even though I have pretty much confirmed that the download folder is as open as it can be. No permissions are even touched on the appdata side, only on the download share. I'd really appreciate if anyone could shed light on the direction I should take to try and troubleshoot this again. I learned about permission changing the download share when I first set up the server through trial and error but don't know where to go from here. Thanks!

I'm having pretty much a similar issue. Not sure what the best way forward is. In 6.10.x I used to just change permissions myself (as part of my sync script), but now even that doesn't seem to work. Sonarr's MediaInfo cannot read the file and apparently does not have correct permissions for the directory. I am confused on what to do.

I like the look of the white background. Wonder why this was all even messed with.

I had the same issue. If you open up the log you'll likely see it's a permissions issue. I just chmod 777 that directory within appdata and everything worked fine. Probably not the best way to do it as it's giving full access to everyone but I just did that and everything worked after a restart.