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Hard Drive Error Whack-A-Mole

Featured Replies

Hello.

I've been trying to find the source of these disk read errors and udma crc errors for a while now.  I've replaced drive cables, drive enclosure, and the drive itself (more than once).  SMART tests come back fine.  Thought it might have been that 2 of the drives were not on the HBA, so I added an identical LSI 9300 8i, updated firmware, and reconfigured which cables were connected to which drives and ran a new config.  I have a backup unraid server that is running just fine with (i believe) all the same settings except for the nerd pack plugin, sabnzbd, and sonarr.  Could it be mobo/cpu issues?

 

I was using reslio sync for both, but I've disabled that for a while now until I get this figured out.  I also have an SMB share from the #1 server mounted in #2 server so the plex server on #2 can read media that isn't backed up on #2 (in case this is relevant).

 

Thanks in advance for your help!

tower-diagnostics-20201216-1055.zip

  • Community Expert

Power issue, perhaps - how many drives are you powering on one line back to the PSU?

Edited by Michael_P

  • Author

That could be it.  It's a 650W with 10 drives.  I'm not sure they are all on one line.  I'll have to check when I get back to the house.

  • Author

Looks like it was on 2 separate wires, but there were some unnecessary adapters and plugs in between.  I removed those now, and I'll try another run at a new config and see how it holds up.  

  • Author

Good morning.

It's still rebuilding the parity drive, but now disk 1 is throwing udma crc errors (was disk 2), so that doesn't appear to have fixed it.  Could it just be the power supply itself is not good?  Any other things I can try?  I attached a new diagnostic file.

tower-diagnostics-20201217-0730.zip

Edited by Jon4got2

  • Community Expert

You could rule it out by trying a different power supply, and making sure you're not splitting power to too many drives at once

Could be the PSU itself or low quality splitter or too much on a single line.

14 hours ago, Jon4got2 said:

Looks like it was on 2 separate wires, but there were some unnecessary adapters and plugs in between.  I removed those now, and I'll try another run at a new config and see how it holds up.  

So, you now have 5 drive per PSU line ?

  • Author

yes, 5 drives each in a drive enclosure .  The PSU isn't anything special, so it may be the weak link in the chain.

 

With those enclosures the SATA power connector can be the weak point. If you can, try to connect both enclosures with 1 connector from each lead from the PSU, so the two power leads on each enclosure are fed from different strands of the PSU. Ideally, you would want 4 separate leads, but your PSU may not have enough leads separated out. Possibly use one high quality 4pin to SATA power adapter on each enclosure to allow more wire capacity from the PSU.

  • Author

That makes sense.  The cabling on the PSU looks pretty chintzy.  Just to be on the safe side, I just ordered an 800W PSU of better quality to be here tomorrow.  I'll post an update this weekend if this resolves the problem.  Thanks for your help, guys.  I truly appreciate it!

  • Author

UPDATE:

New power supply in, and my drive errors have been cured!  Thanks again for your help.  

 

However, I still have one remaining issue that I thought might have been related but apparently not... it seems I am having network issues.  I have this identical network card in my other unRaid server setup the same way with LACP 802.3ad on the same Luxul managed switch.  I get a "bond0: Warning: No 802.3ad response from the link partner for any adapters in the bond" error on boot.  The other server has no network issues, but this system doesn't seem to properly negotiate the LACP with the switch.  Works fine for a while, then log floods with "br0: received packet on bond0 with own address as source" and "Call Trace" errors.  Eventually it locks up and I need to force a hard reboot, which also means I can't export a proper diagnostic report.  I did keep a log window open and copied that to a text file, however.  I have tried resetting the network without the bond, and then resetting it again.  Same with the switch settings.

 

Would it be more proper to start a new thread for this?

unraid log.rtf

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