[SOLVED] Unraid 6.8.3, Plus Intel Z490 with Dual Onboard NICs = No Ethernet?

[holoz0r]

Hi. I've just built a box to leave my old NAS and migrate to unraid from QNAP.

 

I cannot get any ethernet traffic on either onboard network adapter on an AsRock Z490 motherboard.  I understand that there may be driver issues with the 2.5GB Realtek adapter on board, but disabling this in the BIOS and using only the Intel onboard NIC has the same issue. When purchasing this mobo, I knew that I was taking a risk with the 2.5GB Realtek, but the Intel one should operate as per normal! 

 

The network adapters work in windows on the same machine. 

 

I've tried: 

 

- Disabling (one, then the other in the BIOS) 

- Configuring my router to supply a static IP to the MAC interface of both the Intel and Realtek NICs onboard the mobo - when monitoring unraid from the GUI, it shows a local address outside of the normal 192.168.x.x

- Manually configuring network adapters within unraid gui to push to the default gateway

 

A USB 3.0 -> Gigabit Ethernet Adapter works. The diagnostic file attached is using this adapter as the main connection. 

 

I've tried other PCI-E network cards in the motherboard and they've also not been detected by unraid. 

 

I'm happy to purchase a network adapter if need be, and am happy to take recommendations. For the interim, I'm continuing to use the USB 3.0 -> Ethernet adapter which I happened to have lying around. 

z490-diagnostics-20210215-0825.zip

[ChatNoir]

Hi, your should try the 6.9RC2, it seems that 6.8.3 does not have the drivers for your NIC.

[holoz0r]

Thank you, I will give that a try! 

 

It works using the IP address now, which is a new one! Excellent news! 

Edited February 14, 2021 by holoz0r
Not bumping thread with update.