Cheatdeath Posted July 20, 2021 Share Posted July 20, 2021 Link from dashboard does not load as normal. I have purchased licenses before without issue with the same process. Not sure what is going wrong. When the page it links me to loads its just the price page and has a notification "please try again". Quote Link to comment
SpencerJ Posted July 20, 2021 Share Posted July 20, 2021 Hello @Cheatdeath, sorry for the inconvenience. I have sent you an email reply. Please let me know if the issue persists via the support ticket! Quote Link to comment
Corvus Posted July 24, 2021 Share Posted July 24, 2021 I'm also getting this problem. Seeing no hyperlink on either the Basic, Plus or Pro versions. Quote Link to comment
SpencerJ Posted July 24, 2021 Share Posted July 24, 2021 44 minutes ago, Corvus said: I'm also getting this problem. Seeing no hyperlink on either the Basic, Plus or Pro versions. Could you please send a screenshot? Quote Link to comment
Corvus Posted July 24, 2021 Share Posted July 24, 2021 Not sure what that would accomplish. It literally looks the same as it always does, it just doesn't give me any hyperlinks when I hover over 'basic' 'plus' or 'pro'. Quote Link to comment
SpencerJ Posted July 24, 2021 Share Posted July 24, 2021 Are you looking through the website via the pricing page or within the OS? Note: purchases are accomplished within the OS via Tools-> Registration. Quote Link to comment
SpencerJ Posted July 24, 2021 Share Posted July 24, 2021 If you are running a VPN or an adblocker, please disable and retry via the OS. If there is no change, please DM me a screenshot of your Registration page with the Developer Console open or open a support ticket so that we can further assist: https://unraid.net/contact Quote Link to comment
trurl Posted July 24, 2021 Share Posted July 24, 2021 39 minutes ago, Corvus said: Not sure what that would accomplish. It literally looks the same as it always does, it just doesn't give me any hyperlinks when I hover over 'basic' 'plus' or 'pro'. Just because it looks the same as it always does to you doesn't mean we know what that looks like since we don't have the problem. A screenshot would accomplish showing us what you are seeing. 1 Quote Link to comment
Deltym Posted August 14, 2021 Share Posted August 14, 2021 (edited) I also cant purchase a key on the website or through unraid gui. there is no link. Ive used opera gx and chrome and disabled all ad blockers. on both web browsers i get errors from the page in developer tools. I'm trying to buy the pro key Edited August 14, 2021 by Deltym forgot to include .png Quote Link to comment
trurl Posted August 15, 2021 Share Posted August 15, 2021 Does your server have the correct time and date? Quote Link to comment
Deltym Posted August 15, 2021 Share Posted August 15, 2021 I managed to download my servers plug in and from there i was able to get a pop up window to open up to the purchases page and was able to click the links from there. I dont know why i wasnt able to do it from the main website or from my tools>registration page on my server. time and date were also correct. 1 Quote Link to comment
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