nicolas246 Posted January 30, 2022 Share Posted January 30, 2022 Hi All, I have the issue where I can connect to my Unread GUI, but only through my iPhone. No other device, iPad, Macbook, desktop PC can connect. All are used in the same network, either wired or wireless. I think the issue started when I added an Nvidia P1000 and installed the drivers. The card and the drivers have both been removed. I can access Sonarr or Radarr individually on each device, no issues, but not the main GUI. I have read through multiple forum posts, but none are the same as mine. Where should I start? Diagnostics attached. Kr, Nicolas hp-diagnostics-20220130-1647.zip Quote Link to comment
Squid Posted January 30, 2022 Share Posted January 30, 2022 How are you trying to connect? Might need to from your phone go to settings - management settings and hit update DNS Quote Link to comment
nicolas246 Posted January 30, 2022 Author Share Posted January 30, 2022 Hi, I connect through my browser, type in the internal IP. Then there is a translation from my internal IP to the string that is connected to the DNS. This happens on all devices, also on my phone, and there it works. I go to manage access to click the update DNS button, but for some reason, the page never stops reloading. If i am able to update the DNS, will then the Certificate subject update and change? As this stays the same for the moment. Kr, Nicolas Quote Link to comment
Squid Posted January 30, 2022 Share Posted January 30, 2022 22 minutes ago, nicolas246 said: Then there is a translation from my internal IP to the string that is connected to the DNS. I figured that, which is why connecting via https and the IP address should be able to connect from every device (there will be a certificate warning which you will have to accept). Updating the DNS record shouldn't actually have any effect on the system unless your phone is caching a new DNS record and none of your other devices are. It's a harmless button to press and basically just updates the "redirect" Are you using a custom certificate? I'm suspecting that there may be something wrong with it. If you are using the Unraid certificates, then deleting the contents of /config/ssh and /config/ssl on the flash drive and then rebooting will recreate them. Also posting your diagnostics may show something else (or prove that I'm on the wrong track) Quote Link to comment
nicolas246 Posted January 30, 2022 Author Share Posted January 30, 2022 Hi, I did try that, the https://IP and then accepted the cert, but it still didnt work. The diagnostics pack was already attached, or i did it incorrectly. I am not using a customer certificate...I think... I did dabble around with duckDNS, but I dont think I did anything. I will see if i can delete those files. Kr, Nicolas Quote Link to comment
nicolas246 Posted January 30, 2022 Author Share Posted January 30, 2022 Hi, I can't find how to do this: then deleting the contents of /config/ssh and /config/ssl on the flash drive and then rebooting will recreate them. Can you direct me? The small cellphone screen doesn't help Kr, Nicolas Quote Link to comment
Squid Posted January 30, 2022 Share Posted January 30, 2022 rm -rf /boot/config/ssh rm -rf /boot/config/ssl powerdown -r Quote Link to comment
Squid Posted January 30, 2022 Share Posted January 30, 2022 The next option would be to disable ssl altogether (Settings - Management Settings, Use SSL/TLS - set it to No). If after all that you still can't connect from any other system (even if only by the IP address) its something network related, and the best guess (which you've said isn't the case) is that everything else is on a different subnet. Quote Link to comment
nicolas246 Posted January 31, 2022 Author Share Posted January 31, 2022 Hi, Thank you for the help so far, I will try tonight. I don't think it will be subnet related (then again, what do I know). I can access the content and the applications on the same IP, using the correct ports on all devices. I don't use VLAN or anything else. Kr, Nicolas Quote Link to comment
nicolas246 Posted January 31, 2022 Author Share Posted January 31, 2022 Hi, So, Issue number 1, i cant SSL into my unraid server, as us SSH, use telnet, use UPnP is set to NO. When i connect to the GUI, to go to Settings, management access, then i cant change anything as the page keeps reloading. In the top right hand corner is keep seeing Sign in, then it reloads and i see that i am logged in. Back and forth, about every 1.5 seconds. Meanwhile i cannot change a single setting on the page. This happens only in the management access page. the rest of the settings works well. I deinstalled the my server plugin and rebooted, no changes, same behaviour. What do i do? Kr, Nicolas Quote Link to comment
nicolas246 Posted January 31, 2022 Author Share Posted January 31, 2022 Hi, Small update, I have reinstalled the Myserver plugin and now I can stay logged in and change the settings. I was able to update DNS, which didnt do much. Turned SSH on and will try your commands Kr, Nicolas Quote Link to comment
Solution nicolas246 Posted January 31, 2022 Author Solution Share Posted January 31, 2022 SUCCESS!!! What I Did is the following: Uninstalled the my servers plugin, reinstalled it, to fix the automatic reloading of the Unraid OS in the management. Then I was able to log into my server (top right) then able to turn on SHH. I also update the DNS record. After running this command rm -rf /boot/config/ssh rm -rf /boot/config/ssl powerdown -r The server didn't boot correctly, I manually rebooted again. Now I can log in normally. Thank you for the support. Kr, Nicolas Quote Link to comment
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