Hello,

I lost power briefly and it restarted my NAS.  Now when I try to access my shares through my network drives, I am being denied access.  I am using the correct password.   So far I have tried to default password (blank), deleting the windows credential, Deleting the share and trying to re add it, and rebooting.   Any idea what is going on or how to fix?

This is the error I get -- the password is correct, I've triple checked.

update:

I made a new user in the web GUI, and could access the shares through that new user, but I cannot get in through the root user.

root has never been allowed network share access. It's only allowed for the webGUI or SSH console.

3 minutes ago, JonathanM said:

root has never been allowed network share access. It's only allowed for the webGUI or SSH console.

It had been workling fine until I lost power.... weird. 

Just bumping this -- can I really not use "root" as my user?  Others told me I could, and it had been letting me, then seemingly out of the blue denied me access.

15 minutes ago, coppatop said:

Just bumping this -- can I really not use "root" as my user?  Others told me I could, and it had been letting me, then seemingly out of the blue denied me access.

 

User 'root' can not be used to access shares, you need to create regular users for this.

 

Don't know "others" but they are wrong!

 

2 hours ago, coppatop said:

Just bumping this -- can I really not use "root" as my user?  Others told me I could, and it had been letting me, then seemingly out of the blue denied me access.

The only way ‘root’ could access your shares is if they are set to be ‘public’ as in that case you end up actually connecting as a guest so the username is irrelevant.   The ‘root’ user can not access shares set with any sort of security.