Jump to content

APCUPSD never connects to my ups. Always showing "Lost comms"


Recommended Posts

I have an SM1500-2UC that I'm trying to connect to a Supermicro G-2U-X10DRU server.  I first tried an RJ-45 to a DB-9 serial cable.  I tried all the different combinations of cable on apcupsd to no avail.  I then tried an RJ-45 to USB cable with apcupsd giving the same "LOst communications' error.

 

Can someone help me get this figured out?

Link to comment
2 hours ago, Llessur said:

There wasn't a cable that came with the UPS.

I was just going by the manual that shows 2 cables that come with it.

https://download.schneider-electric.com/files?p_File_Name=SU+QS+990-5460C+MN01+EN.pdf&p_Doc_Ref=SPD_AHUG-A5Y9GY_EN&p_enDocType=Quick+start+guide

 

2 hours ago, Llessur said:

The RJ-45 connector is labled as "IOIOIOI".  To me that looks like a serial connection

Oh, I'm positive it's a serial connection, but APC is notorious for not using industry standard pinouts to force you to buy their specific cables, or make your own.

Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...