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Woke up to a non working unraid

Featured Replies

Hello everyone,

 

Just woke up this morning without Internet (pihole dead). Connected to my unraid server, nothing under docker. Check in settings ==> docker, it doesn't load; the page stay blank. Restarted unraid server, samething.

 

When I click to see log, I only have this:

 

Quote

Apr 28 07:21:36 ServRaid kernel: Call Trace:
Apr 28 07:21:36 ServRaid kernel: ? _raw_spin_unlock_irqrestore+0xd/0xe
Apr 28 07:21:36 ServRaid kernel: ? __kthread_should_park+0x5/0x10
Apr 28 07:21:36 ServRaid kernel: ? ksoftirqd_running+0x28/0x32
Apr 28 07:21:36 ServRaid kernel: ? __irq_exit_rcu+0x58/0x80
Apr 28 07:21:36 ServRaid kernel: ? sysvec_apic_timer_interrupt+0x87/0x95
Apr 28 07:21:36 ServRaid kernel: ? asm_sysvec_apic_timer_interrupt+0x12/0x20
Apr 28 07:21:36 ServRaid kernel: ? _nv018915rm+0x24f/0x280 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv018915rm+0x24f/0x280 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv029397rm+0xe7/0x120 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv026141rm+0x60/0xc0 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv010182rm+0x173/0x2c0 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv026153rm+0x202/0x390 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv026154rm+0x57/0x70 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv018931rm+0x6d/0xe0 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv018926rm+0x2c/0x90 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv021908rm+0x6c/0xc0 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv021906rm+0x488/0x870 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv021907rm+0x210/0x380 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv022130rm+0x37/0x120 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? _nv000643rm+0x13a3/0x20b0 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? rm_init_adapter+0xc5/0xe0 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? nv_open_device+0x456/0x686 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? nvidia_open+0x2bf/0x421 [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? nvidia_frontend_open+0x62/0x8d [nvidia]
Apr 28 07:21:36 ServRaid kernel: ? chrdev_open+0x150/0x187
Apr 28 07:21:36 ServRaid kernel: ? cdev_put+0x19/0x19
Apr 28 07:21:36 ServRaid kernel: ? do_dentry_open+0x184/0x289
Apr 28 07:21:36 ServRaid kernel: ? path_openat+0x85e/0x937
Apr 28 07:21:36 ServRaid kernel: ? shmem_getpage_gfp.isra.0+0x166/0x543
Apr 28 07:21:36 ServRaid kernel: ? atime_needs_update+0x6d/0xcc
Apr 28 07:21:36 ServRaid kernel: ? do_filp_open+0x4c/0xa9
Apr 28 07:21:36 ServRaid kernel: ? _cond_resched+0x1b/0x1e
Apr 28 07:21:36 ServRaid kernel: ? getname_flags+0x24/0x146
Apr 28 07:21:36 ServRaid kernel: ? kmem_cache_alloc+0x108/0x130
Apr 28 07:21:36 ServRaid kernel: ? do_sys_openat2+0x6f/0xec
Apr 28 07:21:36 ServRaid kernel: ? do_sys_open+0x35/0x4f
Apr 28 07:21:36 ServRaid kernel: ? do_syscall_64+0x5d/0x6a
Apr 28 07:21:36 ServRaid kernel: ? entry_SYSCALL_64_after_hwframe+0x44/0xa9

 

It seems it's a trace from a failure, but I don't know where to go from there.

 

Thank you

  • Community Expert

You should post the diagnostics but error appears to be GPU related, see if it works without the Nvidia GPU, or without loading the Nvidia driver.

 

 

  • Author

My GUI stop responding, I cannot log to it anymore but ssh work. I was gonna do the diagnostics

  • Author

oh yeah, I missed that. I guess this take time? It's been on "starting diagnostics collection" 5 min ago

  • Community Expert
1 minute ago, Nodiaque said:

5 min ago

Unlikely to finish then.

  • Author

shit....

  • Author

it seems something is stuck, I tried to start a shutdown and it just doesn't shutdown. It does send the broadcast message but the system is still up after 2 minutes... I think I'll have to do a force shutdown :( poor array

  • Author

ok. So it seems the server was stuck somewhere. I had to do a power failure, which mean now a parity check has begun on the 64tb array... gonna take a week at least to complete but, everything is back up! I do have a diagnostics but it's post reboot, so I guess it doesn't server any purpose anymore.

  • Community Expert
18 minutes ago, Nodiaque said:

gonna take a week at least to complete

Why? That itself makes me wonder if you have hardware problems. You say 64TB array, but it is the size of parity that determines how long parity checks take, assuming no bottlenecks such as port multipliers (or even worse, trying to use USB for array disks). Typically parity checks take 2-3 hours per TB of parity.

 

18 minutes ago, Nodiaque said:

I do have a diagnostics but it's post reboot, so I guess it doesn't server any purpose anymore.

 

24 minutes ago, trurl said:

Get diagnostics as soon as you reboot. Then setup syslog server if you can.

I wouldn't have asked for them post reboot if they didn't serve any purpose. Attach to your NEXT post in this thread.

  • Author

Last time it took about 22 hours when I had only 2 drives. Right now it says 24h, we'll see. Here is the log I run once I was online. I could run another if needed. Thanks a lot for the help

servraid-diagnostics-20220428-0810.zip

  • Community Expert
11 minutes ago, Nodiaque said:

Last time it took about 22 hours when I had only 2 drives

Doesn't matter how many drives.

16 minutes ago, trurl said:

it is the size of parity that determines how long parity checks take, assuming no bottlenecks such as port multipliers (or even worse, trying to use USB for array disks). Typically parity checks take 2-3 hours per TB of parity.

 

13 minutes ago, Nodiaque said:

Right now it says 24h

You have 16TB parity. I would expect it to take longer than 24 hours, it typically gets slower as it gets to the shorter inner tracks. But you were expecting a week which didn't make any sense.

 

44 minutes ago, trurl said:

 

  • Author

OK, good to know then.

 

I'll enable the syslog server, thanks!

  • Author

just saw it's already enabled

 

image.thumb.png.c8e77676d6f6902d75ddb458c6ff179e.png

  • Community Expert

Since you are not Mirroring to flash (not recommended for extended use), you have to specify the Local syslog folder and the Remote syslog server (your Unraid server if you want).

  • Author

AH! ok, I've setup a new share on cache for that and it started to log.

  • Author

Ok, happened again today. Here is the syslog log. I couldn't access anything on the server this time. GUI was non responsive, couldn't access share and when I tried in ssh to ls the mnt folder, it frozed.

 

Also, here's the new diagnostic ran from gui after the reboot.

syslog-192.168.0.4.log servraid-diagnostics-20220501-1943.zip

  • Community Expert

Still seems Nvidia related, so my original advice remains.

  • Author

Ok, I wasn't sure since I was seeing something about cpu stalle. I'll swap the card and see. 

 

Thanks

  • 4 weeks later...
  • Author

Ok, so the problem happened again today. According to my syslog, it seems to be while it was verifying the backup. Something like a cpu stall.

 

 

syslog-192.168.0.4.log

Normal time for a parity check is 8h/4TB.

So 16TB takes ~32h

My parity check with a 12TB parity disk takes ~24h

  • Author
3 minutes ago, Zonediver said:

Normal time for a parity check is 8h/4TB.

So 16TB takes ~32h

My parity check with a 12TB parity disk takes ~24h

yeah, it took about 32h. But it's ok since everything else is still running while the parity is running. But my main issue is back :(

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